Looking for a job

Luigi Perez

@luigiperez

Message

I build client relationships, grow sales, and manage high-value accounts across Florida.

United States

Message

What I'm looking for

I'm looking for a client-facing sales or community relations role where I can build partnerships, manage accounts, deliver strong customer experiences, and help drive revenue growth.

I've managed more than 400 accounts and a $6 million book of business at Southern Glazer's Wine & Spirits, using CRM tools, market research, and relationship-building to meet revenue targets.

I'm currently coordinating community events and partnerships at Health POD, selling packages, reaching out to clients, and resolving objections and complaints.

My sales and service background includes Xfinity, Louis Vuitton, MK Revolution, and Days Inn, where I've generated leads, supported customers, upsold products, and trained team members.

I've led teams, improved guest satisfaction by 35%, increased returning customers by 25%, and bring bilingual English and Spanish communication to fast-paced customer-facing work.

Experience

Work history, roles, and key accomplishments

Current

Community Relations Manager

Current

Health POD

Jan 2026 - Present (8 months)

Coordinates community events with partners, reaches out to local businesses for partnerships, sells packages, and handles objections and complaints.

Event Coordination Partnership Development Sales Client Relations

Inside Sales Representative

Southern Glazer's Wine & Spirits

Aug 2023 - Dec 2025 (2 years 4 months)

Managed 400+ accounts with a book of business worth $6 million. Utilized CRM software to track sales activities and conducted market research to identify potential customers.

CRM Sales Account Management Market Research Trade Shows Networking

Sales Associate

Xfinity

Jul 2022 - Apr 2023 (9 months)

Team Lead overseeing seven others. Sold internet, cable, home security, cellphones, and phone lines; assisted with equipment replacement, account reviews, and bill reviews.

Team Leadership Sales Customer Service Cash Handling Training

Direct Marketing Representative

MK Revolution

Feb 2022 - Jul 2022 (5 months)

Increased referral business by delivering exceptional service experiences. Generated new leads through email, direct mail, and telemarketing campaigns.

Direct Marketing Lead Generation Telemarketing Promotional Materials

Client Service Representative

Louis Vuitton

Nov 2021 - Feb 2022 (3 months)

Handled calls for all US & Canada locations, sold LV products, and answered questions regarding the website and repairs. Delivered outstanding customer service in high-pressure situations.

Customer Service Sales Communication Skills Problem Solving

Front Desk Manager

Days Inn

Nov 2019 - Jun 2020 (7 months)

Mentored and trained new hires, developed training programs that improved guest satisfaction by 35%, and increased returning customers by 25%.

Training Customer Service Financial Analysis Relationship Building

Front Desk Representative

Days Inn

Dec 2018 - Jun 2020 (1 year 6 months)

Greeted and checked-in guests, contributed to revenue growth by upselling room upgrades, and maintained accurate records using computerized systems.

Customer Service Upselling Record keeping Communication Skills

Patient Access Representative

Hialeah Hospital ER

Jan 2018 - Dec 2018 (11 months)

Collected general and insurance information from patients, worked with EMTs to collect emergency room patient information, registered new patients, and handled cash.

Patient Registration Insurance Verification HIPAA compliance Cash Handling