I am an experienced customer service representative with a proven track record of providing excellent service to clients. During my time at BDO Unibank, I served as a liaison officer for different departments, handling customer requests, disputes, and complaints. I also provided email support and assisted customers in navigating the BDO website and online banking platform. Additionally, I have experience in graphic design and video editing.
Prior to my role at BDO, I worked as a customer service associate at e-Telecare Global Solutions. In this position, I conducted mutual fund transactions for clients in the US. I was responsible for answering customer inquiries and providing assistance with various concerns. I possess strong listening skills, problem-solving abilities, and a high level of trustworthiness and discretion.
