Open to opportunities

Lucia Valdivia

@luciavaldivia

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Bilingual recruiter and people operations professional focused on full-cycle hiring and employee success.

Peru

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What I'm looking for

I’m looking to own end-to-end recruiting and people operations in a remote-first environment—coaching teams, using HRIS data to drive improvements, and handling confidential employee matters with care.

I’m a bilingual recruiter and people operations professional with hands-on experience across the full talent lifecycle—sourcing, structured skills assessments, interview coordination, and onboarding. I’m comfortable managing sensitive, confidential information and coordinating across time zones in fast-moving, remote-first environments.

In my recent role as Team Lead — People & Operations Support, I manage end-to-end employee case files (onboarding, performance, and offboarding) for a 10–15 person team while maintaining strict confidentiality. I also lead coaching and development planning, and I own scheduling and time-off administration in Dayforce HRIS with accurate records.

Alongside recruiting work as an independent contractor, I supported an executive team with candidate screening, structured skills assessments, and offer logistics, while maintaining confidential candidate and employee records in HRIS-style tracking systems. I bring a relationship-centered approach to stakeholder and partner coordination from volunteer experience, translating priorities into organized execution.

Experience

Work history, roles, and key accomplishments

Team Lead — People & Ops

IntouchCX

Jan 2026 - Jun 2026 (5 months)

Managed end-to-end employee case files including onboarding, performance, and offboarding for a 10–15 person team while maintaining strict confidentiality. Led 1:1 coaching, created individualized development plans, and administered scheduling and time-off in Dayforce HRIS.

People Operations Employee Onboarding Offboarding Performance Management Development Plan Scheduling Dayforce Confidentiality Structured Improvement Initiatives Team Leadership

Executive & HR Operations Support

Independent Contractor

Jan 2025 - Dec 2025 (11 months)

Provided full-cycle recruitment and HR operations support for an executive team member, including candidate screening, structured skills assessments, and offer logistics. Coordinated interview scheduling and onboarding across international time zones and maintained confidential records in HRIS-style tracking systems.

Interview Scheduling Onboarding coordination HR Tracking Confidentiality Full cycle Recruitment Candidate Screening Structured Assessment Interview Coordination Onboarding HRIS Remote Support

Shift Lead / Client Operations Support

Gather Kitchen Craft & Bar • Little Brown Jug Co.

Jun 2022 - Mar 2025 (2 years 9 months)

Directed high-volume daily operations for a frontline team, providing real-time coaching and resolving conflict under pressure. Built trusted relationships with a diverse staff and customer base through solutions-focused communication.

Customer Service Solutions Focused Communication Team Leadership Conflict Resolution Employee Development Client Communication

Director of Corporate Relations

Asper Network of Empowered Women (ANEW)

Jan 2025 - Present (1 year 6 months)

Planned and executed partner and sponsorship events for a women-in-business network. Designed and facilitated a workshop connecting students with industry professionals and led stakeholder outreach and communications strategy.

Event Planning Communications Strategy Relationship Building Workshop Facilitation Student Industry Networking Stakeholder Management