Open to opportunities

Diana Leidi Peralta Holyoak

@dianaleidiperaltahol

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Bilingual Business Administration graduate specializing in recruitment, employee engagement, and HR operations.

Peru

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What I'm looking for

I seek an HR role where I can support end-to-end recruitment, improve onboarding and engagement, work in inclusive teams, and grow professionally.

I am a bilingual Business Administration and International Business graduate with hands-on experience supporting recruitment, onboarding, and employee engagement initiatives. I bring meticulous documentation skills, strong communication, and a proactive approach to improving HR processes.

My practical experience spans recruitment support at Talentos CQ, bilingual customer service at Teleperformance, and coordinating organizational climate and culture activities as a volunteer. I have contributed to operational improvements and internal communications while developing empathy and problem-solving skills applicable to employee relations.

I complement my practical experience with certifications in Recruitment & Selection, Employee Engagement, Performance Management, HR in Digital Transformation, and project management fundamentals. I am motivated to join teams that value organized, inclusive workplaces and continuous learning.

Experience

Work history, roles, and key accomplishments

Current

Organizational Climate Volunteer

Current

Vocaciónate

Sep 2025 - Present (1 month)

Coordinate engagement activities and support planning and execution of internal events to strengthen team connection, motivation, and organisational culture.

Employee Engagement Event Coordination Internal Communications Volunteer coordination Planning

Current

Recruitment & Selection Intern

Current

Talentos CQ

Sep 2025 - Present (1 month)

Support full recruitment cycle including job posting, resume screening, interview coordination, and onboarding follow-up to streamline hiring processes and improve candidate experience.

Recruitment Screening Interview Coordination Onboarding Candidate Sourcing HR Documentation ATS

Bilingual Customer Service Specialist

Teleperformance

Apr 2024 - Aug 2024 (4 months)

Provided bilingual customer support, strengthening active listening, empathy, and problem-solving skills to resolve client issues and maintain high service satisfaction.

Customer Service Bilingualism Active Listening Problem Solving CRM Empathy Conflict Resolution KPI Tracking

Marketing Assistant

Asociación Equilibrio

Jul 2021 - Jun 2022 (11 months)

Supported creation of a Visual Identity Manual to align institutional communication and values, contributing to consistent brand presentation across channels.

Brand Guidelines Visual Branding Canva Communication Collaboration Asset Management

Administrative Assistant

Envol Vert Latinoamérica

Feb 2021 - May 2021 (3 months)

Organized digital records and communication materials for environmental projects, improving information accessibility and project documentation.

Administrative Support Digital Records Documentation Communication Google Workspace Organization Data Entry

Education

Degrees, certifications, and relevant coursework

Universidad Católica Sedes Sapientiae

Bachelor's Degree, Business Administration and International Business

2018 - 2024

Grade: Top third of the class

Completed a Bachelor's degree in Business Administration and International Business, graduating in the top third of the class and recognized for academic excellence.