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@anastasijapodsvirova
Skilled account manager with expertise in building long-term partnerships.
I am a dedicated account manager with a proven track record in developing and managing long-term partnerships across diverse cultural markets. My experience spans both B2B and B2C settings, where I have consistently provided exceptional service and delivered effective solutions that exceed client expectations. I thrive in challenging environments and am driven to achieve professional growth.
During my tenure at EdumundoBV, I secured £250,000 in revenue from key strategic partnerships and successfully managed £200,000 in renewals. My strong presentation and negotiation skills have allowed me to effectively communicate the value of SaaS solutions to various audiences within higher education institutions, leading to increased customer satisfaction and successful upsells. I am passionate about enhancing user experience through strategic content development and leveraging customer feedback to drive improvements.
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Work history, roles, and key accomplishments
EdumundoBV
Sep 2022 - Jan 2025 (2 years 4 months)
Managed key accounts and secured significant revenue through strategic partnerships and new deals. Enhanced customer satisfaction by effectively communicating SaaS solutions to educational institutions and developed training programs for interns.
EdumundoBV
Jan 2023 - Sep 2023 (8 months)
Supported operational processes and enhanced team performance by developing training programs. Leveraged organizational skills to maximize impact and improve efficiency.
EdumundoBV
Sep 2022 - Jan 2023 (4 months)
Assisted in various operational tasks and contributed to team projects. Gained hands-on experience in managing processes and supporting account management activities.
Man Rollo BV
Apr 2022 - Jul 2022 (3 months)
Assisted in warehouse operations, focusing on inventory management and logistics support. Enhanced teamwork and operational skills.
Vapiano
Aug 2021 - Feb 2022 (6 months)
Provided excellent customer service in a fast-paced restaurant environment. Developed communication skills and the ability to work under pressure.
Bakker BV
Nov 2019 - Jul 2020 (8 months)
Worked in warehouse operations, handling inventory and assisting in logistics. Developed teamwork skills and gained experience in a fast-paced environment.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
2019 - 2023
Activities and societies: Participated in various projects and internships related to operations and supply chain management.
Studied Business Administration with a specialization in Operations & Supply Chain. Relevant coursework included Project Management, Lean, and Procurement. Completed a semester abroad at EM Strasbourg Business School, focusing on Entrepreneurship, Negotiation, and Leadership.
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