Open to opportunities

Anastasija Podsvirova

@anastasijapodsvirova

Message

Skilled account manager with expertise in building long-term partnerships.

Netherlands

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values relationship building.

I am a dedicated account manager with a proven track record in developing and managing long-term partnerships across diverse cultural markets. My experience spans both B2B and B2C settings, where I have consistently provided exceptional service and delivered effective solutions that exceed client expectations. I thrive in challenging environments and am driven to achieve professional growth.

During my tenure at EdumundoBV, I secured £250,000 in revenue from key strategic partnerships and successfully managed £200,000 in renewals. My strong presentation and negotiation skills have allowed me to effectively communicate the value of SaaS solutions to various audiences within higher education institutions, leading to increased customer satisfaction and successful upsells. I am passionate about enhancing user experience through strategic content development and leveraging customer feedback to drive improvements.

Experience

Work history, roles, and key accomplishments

Key Account Manager

EdumundoBV

Sep 2022 - Jan 2025 (2 years 4 months)

Managed key accounts and secured significant revenue through strategic partnerships and new deals. Enhanced customer satisfaction by effectively communicating SaaS solutions to educational institutions and developed training programs for interns.

Account Management Negotiation Customer Success SaaS Solutions Presentation Skills Teamwork Operations Management Analytical Thinking HubSpot

Operations Assistant

EdumundoBV

Jan 2023 - Sep 2023 (8 months)

Supported operational processes and enhanced team performance by developing training programs. Leveraged organizational skills to maximize impact and improve efficiency.

Operations Management Team Collaboration Training Development Process Improvement Analytical Thinking Customer Feedback Analysis Project Management Communication Skills

Operations Intern

EdumundoBV

Sep 2022 - Jan 2023 (4 months)

Assisted in various operational tasks and contributed to team projects. Gained hands-on experience in managing processes and supporting account management activities.

Teamwork Process Management Communication Skills Analytical Skills

Warehouse Employee

Man Rollo BV

Apr 2022 - Jul 2022 (3 months)

Assisted in warehouse operations, focusing on inventory management and logistics support. Enhanced teamwork and operational skills.

Inventory Management Teamwork Logistics Time Management

Waitress

Vapiano

Aug 2021 - Feb 2022 (6 months)

Provided excellent customer service in a fast-paced restaurant environment. Developed communication skills and the ability to work under pressure.

Customer Service Communication Skills Teamwork Time Management Multitasking

Warehouse Employee

Bakker BV

Nov 2019 - Jul 2020 (8 months)

Worked in warehouse operations, handling inventory and assisting in logistics. Developed teamwork skills and gained experience in a fast-paced environment.

Inventory Management Teamwork Logistics Time Management

Education

Degrees, certifications, and relevant coursework

The Hague University of Applied Sciences

Bachelor of Business Administration, Business Administration

2019 - 2023

Activities and societies: Participated in various projects and internships related to operations and supply chain management.

Studied Business Administration with a specialization in Operations & Supply Chain. Relevant coursework included Project Management, Lean, and Procurement. Completed a semester abroad at EM Strasbourg Business School, focusing on Entrepreneurship, Negotiation, and Leadership.