Looking for a job

logesh yeganathan

@logeshyeganathan

Business Development Manager at Glamoray who contributed to 5–8% monthly revenue growth and identified opportunities across 100+ businesses per market.

Latvia

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What I'm looking for

I'm seeking a Business Development Manager position at SeekOps, where I can bring my customer relationship management and process coordination skills to support advanced sensor technology that addresses methane emissions and promotes environmental sustainability.

At Glamoray, I worked with B2B clients, manufacturers, and internal teams to understand requirements and coordinate products, orders, and delivery. I contributed to 5–8% monthly revenue growth and approximately 80% client retention.

I used Salesforce and Excel to maintain customer and order information, analyze purchase history, identify trends, and prepare reports. My market analysis covered more than 100 businesses per market.

At TELUS Digital, I examined customer and operational cases, identified recurring issues, and escalated high-priority matters with clear documentation. I maintained an 80%+ customer satisfaction score in around 90% of employment months.

Earlier, I advised clients at Y-Axis Oversees Careers and CSR Overseas Consultancy, gathering requirements and tracking cases. As a Software Developer Intern at Agilis Solutions, I assisted with developing and testing ASP.NET web applications.

Experience

Work history, roles, and key accomplishments

Senior Customer Support Representative

TELUS Digital

Jul 2025 - Jun 2026 (11 months)

Oversaw and analyzed over 1,000 customer cases, identifying issues and solutions. Achieved 80%+ CSAT, 85-90% quality scores, and an 86% resolution rate.

Customer Support Case Management Data Analysis Issue Resolution SLA Management Documentation

Business Development Manager

Glamoray

Nov 2020 - Jun 2023 (2 years 7 months)

Managed B2B clients, manufacturers, and internal teams to coordinate orders and solutions. Utilized Salesforce and Excel to analyze data, contributing to 5-8% monthly revenue growth and approximately 80% client retention.

Salesforce Excel Pivot Tables B2B Sales Customer Relationship Management Data Analysis Process Improvement

Senior Consultant

Y-Axis Overseas Careers

May 2019 - Oct 2020 (1 year 5 months)

Gathered and analyzed client requirements to recommend suitable career pathways. Used Salesforce CRM to manage 40-50 cases monthly, achieving a 65-70% conversion rate and Top Sales Performer recognition four times.

Salesforce Client Consultation Requirement analysis Case Management Sales

Consultant

CSR Overseas Consultancy

Sep 2018 - Apr 2019 (7 months)

Investigated client case information to identify eligibility and documentation gaps. Utilized Excel to maintain case records and track progress.

Excel Case Management Data Analysis Documentation

Software Developer Intern

Agilis Solutions

Jun 2017 - Aug 2018 (1 year 2 months)

Assisted in developing and testing ASP.NET web applications, gaining hands-on experience in C#, ASP.NET MVC, HTML, JavaScript, and SQL Server. Contributed to two application projects.

C#ASP.NET MVC HTML JavaScript SQL Server Web Development Testing