Surya Selvi Raman

At Innovative Travel Solution, I managed client accounts and customer interactions using CRM systems, and coordinated reservations and payments while maintaining accurate records.

I maintained utilisation records that supported quarterly operational budgeting and planning. I was recognised as part of the top-performing team member during training and for sales efficiency through streamlined client management processes.

For my MSc thesis at Riga Technical University, I independently studied working capital management and ownership structure in Indian manufacturing firms. I built a dataset covering 60 firms and applied regression modelling and statistical validation to examine operational efficiency.

My academic projects also included comparing CSR and ESG performance across three organisations and studying gold imports and the current account balance. I’m seeking graduate and entry-level opportunities across business, finance, analytics, operations, sales, customer management, research, and related functions.