Logan Witte
@loganwitte
Customer Support and operations professional skilled in scheduling, billing, and high-volume problem resolution.
What I'm looking for
I’m a reliable, adaptable customer support and operations professional with experience handling customer needs in high-volume environments. I communicate clearly, resolve problems professionally, and work independently while staying organized and responsive.
Most recently, I’ve worked as a Live Commerce Sales Representative through Independent/TikTok Shop, presenting and selling products via live online broadcasts. During a peak one-week period, I generated approximately $40,000 in gross merchandise value, while answering questions in real time, explaining products, handling objections, and encouraging purchasing decisions.
Previously, I supported office and operations as an Office & Operations Assistant at Urban Acres Landscaping Company. I answered business phone calls, coordinated weekly scheduling for maintenance, landscaping, routes, and staff assignments, and created invoices and estimates while maintaining payment records. I used landscaping business software and PayPal to support billing, payments, and day-to-day organization, and I organized customer and job information to keep operations running smoothly.
Earlier roles strengthened my customer-facing foundation and speed. As a Crew Member at McDonald’s, I handled cashier and drive-thru order taking, entered orders, processed payments, and helped resolve order issues in a fast-paced team environment, and as a Server at IHOP, I took orders, managed multiple priorities, processed payments, and coordinated with the kitchen to ensure timely, accurate service.
Experience
Work history, roles, and key accomplishments
Live Commerce Sales Representative
Independent / TikTok Shop
Feb 2024 - Jun 2026 (2 years 4 months)
Presented and sold consumer products through live online broadcasts while answering customer questions in real time and handling objections. Drove sales during peak periods and encouraged purchasing decisions while engaging with large viewer volumes.
Office & Operations Assistant
Urban Acres Landscaping Company
Jan 2023 - Jan 2025 (2 years)
Answered business phone calls, communicated with customers, and helped schedule landscaping jobs while coordinating weekly maintenance and staffing routes. Created and sent invoices and estimates, calculated totals, maintained payment records, and supported day-to-day billing and organization using PayPal and landscaping business software.
Provided fast customer service as a cashier and drive-thru headset order taker. Entered orders, handled payments, answered questions, resolved order issues, and prepared and fulfilled orders accurately in a fast-paced team environment.
Server
IHOP
Mar 2023 - Jun 2023 (3 months)
Provided table service by taking customer orders, answering menu questions, and handling guest requests. Managed multiple tables while processing payments and coordinating with kitchen staff to ensure accurate, timely orders.
Education
Degrees, certifications, and relevant coursework
Spring Place Christian Academy
High School Diploma, High School
Earned a High School Diploma from Spring Place Christian Academy, graduating in May 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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