G B
@gb0
Dependable bilingual professional with strong customer service skills.
What I'm looking for
I am a dependable and bilingual professional with a strong work ethic and the ability to learn quickly. My experience spans customer-facing and operational roles, where I have consistently demonstrated attention to detail and reliability. I am proficient in tools such as Gmail, Google Workspace, Microsoft Office, and various POS systems, which have enabled me to deliver high-quality work in fast-paced environments.
Throughout my career, I have worked in various capacities, including as a Landscaping Maintenance Laborer, where I enhanced the aesthetic quality of community grounds and improved irrigation system efficiency by 35%. My roles as a waitress and cook have honed my customer service skills, allowing me to thrive in high-volume settings while managing multiple tasks effectively. I am eager to contribute to a stable remote position in customer service or data entry, where I can support long-term success and growth.
Experience
Work history, roles, and key accomplishments
Landscaping Maintenance / Grounds Laborer
Valparaiso Country Club
Jan 2022 - Present (3 years 5 months)
Operated chainsaws and trimming equipment to enhance the aesthetic quality of over 20 acres of community grounds. Revamped irrigation system maintenance, improving efficiency by 35% and achieving annual cost savings. Performed diverse tasks including mowing, leaf-blowing, cleaning plant beds, shoveling, and maintaining bunkers.
Waitress / Cook / Cashier
Gorditas Los Metates
Jan 2020 - Present (5 years 5 months)
Delivered exceptional customer service in a high-volume setting, managing cooking, food preparation, and cleaning duties. Handled all POS transactions, answered phone calls, and coordinated delivery orders. Managed inventory to ensure smooth operations.
Cashier / Server Support
El Gaucho Mexicano
Jan 2016 - Present (9 years 5 months)
Managed food orders and deliveries, addressing customer inquiries and handling phone communications. Maintained high standards of cleanliness throughout the restaurant. Provided crucial support in kitchen roles during staff shortages to ensure continuous customer service.
Sales Associate
T-Mobile
Jan 2012 - Present (13 years 5 months)
Executed mobile device and accessory sales, account activations, and comprehensive customer support using CRM and proprietary sales platforms. Operated POS terminals and inventory control systems, ensuring accurate cash reconciliation and compliance with end-of-day protocols. Utilized Microsoft Power Platform and Microsoft 365 to track KPIs and manage customer data efficiently.
Education
Degrees, certifications, and relevant coursework
T-Mobile High School
High School Diploma, General Studies
Obtained a high school diploma, demonstrating foundational knowledge and skills across various subjects. Developed a strong work ethic and commitment to learning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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