Dwa'Nae Thompson
@dwanaethompson
I deliver accurate, professional customer support in fast-paced service environments.
United StatesWhat I'm looking for
I've supported customers in high-volume front-counter and drive-thru environments at McDonald’s, handling orders, payments, inquiries, and service concerns with accuracy and composure.
As a Crew Member and Trainer, I trained new team members on procedures, service standards, and daily responsibilities while helping keep operations organized during high-demand periods.
Across Miami Grill, BurgerFi, and Aston Gardens, I've balanced multiple customer needs, processed transactions accurately, maintained welcoming service areas, and built strong communication skills through daily guest interaction.
I'm transitioning into remote customer support, administrative support, and operations work where I can bring dependable communication, scheduling, organization, problem solving, and attention to detail.
Experience
Work history, roles, and key accomplishments
Delivered efficient customer service in a high-volume environment, handling front-counter and drive-thru operations, training new team members, and resolving customer concerns.
Education
Degrees, certifications, and relevant coursework
American Academy of Pinecrest
High School Diploma, General Studies
Completed high school education at American Academy of Pinecrest in Miami, Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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