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TJ
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Tangie Jones

@tangiejones

Detail-oriented customer support professional and virtual assistant for remote work.

United States
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What I'm looking for

I’m looking for a remote role where I can deliver responsive customer support, reliable administrative/virtual assistant support, and grow into digital marketing tasks. I value organization, clear communication, and flexible schedules with real outcomes.

I’m a detail-oriented, reliable professional with over 6 years of experience in customer service, sales support, and administrative operations. I’m currently pursuing a Master of Science in Marketing with a focus on Digital Marketing, combining strong customer-facing skills with growing digital marketing expertise.

I’m especially effective in remote environments because I bring clear communication, organization, and strong multitasking. From phone, chat, and email support to CRM/data entry support, I help ensure customers feel heard while keeping operations running smoothly.

In fast-paced roles like barista and sales associate, I handled high-volume customer needs, processed cash/credit/mobile payments, and balanced multiple tasks without sacrificing quality. I also supported daily operations through shipping/packing workflows, confidential documentation handling, and managing incoming/outgoing mail and customer records.

On the digital side, I build practical marketing capabilities through social media content planning, scheduling, and engagement. I’m learning digital advertising fundamentals, SEO, and analytics, and I enjoy audience research and performance analysis—always aiming to improve results while staying dependable and responsive.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SP

School not provided

Master of Science in Marketing – Digital Marketing, Marketing (Digital Marketing)

Pursuing a Master of Science in Marketing with a Digital Marketing focus; enrollment is in progress and institution/dates were not provided in the source text.

SP

School not provided

Associate of Science, Not specified

Earned an Associate of Science; institution and dates were not provided in the source text.

SP

School not provided

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration; institution and dates were not provided in the source text.

Tech stack

Software and tools used professionally

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