Open to opportunities

Liz Restrepo

@lizrestrepo

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Entry-level customer service professional combining sales support, CRM experience, and advanced English.

Colombia

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What I'm looking for

My expectations are to apply for remote jobs for now stabilize myself and give my best performance and dedication in the job I get. I want a role where I can use my customer support, communication, and CRM experience to deliver consistent service.

I’m a hardworking, dedicated, and intelligent customer service professional with a strong foundation in sales support, call/chat/email assistance, and clear communication. I bring “a lot of knowledge” and I’m focused on delivering excellent service with consistency.

Most recently, I worked in “SALES AND CUSTOMER SERVICE” from August 2024 to December 2024, handling clients through chat support, email support, and call support. I always fulfilled assigned tasks and responsibilities, solving questions and issues while communicating kindly and welcoming customers with excellent service.

Before that, I served as a “RECEPTIONIST” (February 2023 to August 2023), where I delivered excellent customer service and paid attention to every detail through chat or phone calls. I also completed an “intern as head of marketing” role (July 2019 to October 2020) that required daily attention and responsibility.

I’m also an independent “ENGLISH TEACHER | FREELANCE” (December 2024 to May 2025) via video call, which strengthened my communication and learning skills. Alongside my experience, I completed courses including sales and customer service, work protocol model, food handling, and English C2, and I’m ready to apply these skills to remote roles and stabilize with the job I get.

Experience

Work history, roles, and key accomplishments

English Teacher (Freelance)

Freelance

Dec 2024 - May 2025 (5 months)

Worked as an independent English teacher delivering instruction via video call and demonstrating strong communication and learning skills.

English Teaching Communication Skills

Sales and Customer Service

Playa Alta

Aug 2024 - Dec 2024 (4 months)

Provided sales and customer service, handling tasks and responsibilities with strong dedication and consistency. Supported clients through chat, email, and calls to resolve questions and issues with welcoming customer service.

Customer Service Sales Support Chat Support Email Support CRM Communication Skills Organizational Skills Administrative Support Microsoft Office Social Media

Receptionist

Holiday Hotel

Feb 2023 - Aug 2023 (6 months)

Worked as a receptionist delivering attentive customer service by handling phone and chat interactions with close attention to detail.

Customer Service Phone Reception Chat Support Communication Skills Organizational Skills

Marketing Intern - Head of Marketing

Supermercado Su Papa

Jul 2019 - Oct 2020 (1 year 3 months)

Served as a marketing intern as head of marketing, performing responsibilities that required daily attention and accountability.

Marketing Leadership Communication Skills Organizational Skills Social Media

Education

Degrees, certifications, and relevant coursework

SENA

Short practical project, Food Handling

2022 -

Short practical project in food handling through SENA in Santa Marta.

Global Talent

Short course and practices, Work Protocol Model

2019 - 2020

Completed a protocol model short course and practices in Cali.

Talento Global

Complementary courses, Sales, Customer Service, Marketing

Completed complementary courses including work protocol model, sales and customer service, and an internship as head of marketing, plus receptionist training.