Ruben Rivera
@rubenrivera
Dynamic professional with diverse experience in customer service and teaching.
What I'm looking for
I am a dynamic worker with extensive experience across various fields, including financial customer service, freelance writing, teaching, and the service industry. My proven ability to adapt to different working environments is complemented by my strategic communication skills and a strong willingness to get the job done. I possess strong writing, editing, and analytical skills, along with proficiency in Microsoft platforms and web management.
Throughout my career, I have worked in roles such as a Customer Service Agent for Accedo Technologies and Amazon, where I handled sensitive personal information and assisted customers with their inquiries. Additionally, I served as a Teaching Assistant and Coordinator of the English Area at PIP El Codito, where I was responsible for coordinating activities and teaching classes. My diverse experiences have equipped me with the skills necessary to excel in various roles and contribute positively to any team.
Experience
Work history, roles, and key accomplishments
Teaching Assistant and Coordinator
PIP El Codito
Jan 2023 - Dec 2023 (11 months)
Served as a teaching assistant, teacher, and coordinator for the English area, preparing and teaching classes while managing extracurricular activities.
Bilingual Caterer
911 Logistics
Oct 2023 - Oct 2023 (0 months)
Worked as a waiter, assistant, and tourist guide for foreign entrepreneurs and artists at the National Center of Arts.
Customer Service Representative
Amazon
Sep 2022 - Dec 2022 (3 months)
Delivered voice and chat customer service for Amazon, addressing inquiries related to purchases and account management for anglophone customers globally.
Customer Service Agent
Accedo Technologies 24/7
Sep 2018 - Jan 2019 (4 months)
Provided voice customer service for Target's card services, handling sensitive personal information and assisting customers in the USA and Canada with FAQs and troubleshooting.
Education
Degrees, certifications, and relevant coursework
Universidad Colegio Mayor Nuestra Señora del Rosario
Bachelor’s, Philosophy
2019 - 2025
Bachelor’s in philosophy with emphasis on Business.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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