Ruben RiveraRR
Open to opportunities

Ruben Rivera

@rubenrivera

Dynamic professional with diverse experience in customer service and teaching.

Colombia

What I'm looking for

I am looking for a role that values adaptability and offers opportunities for growth.

I am a dynamic worker with extensive experience across various fields, including financial customer service, freelance writing, teaching, and the service industry. My proven ability to adapt to different working environments is complemented by my strategic communication skills and a strong willingness to get the job done. I possess strong writing, editing, and analytical skills, along with proficiency in Microsoft platforms and web management.

Throughout my career, I have worked in roles such as a Customer Service Agent for Accedo Technologies and Amazon, where I handled sensitive personal information and assisted customers with their inquiries. Additionally, I served as a Teaching Assistant and Coordinator of the English Area at PIP El Codito, where I was responsible for coordinating activities and teaching classes. My diverse experiences have equipped me with the skills necessary to excel in various roles and contribute positively to any team.

Experience

Work history, roles, and key accomplishments

9L

Bilingual Caterer

911 Logistics

Oct 2023 - Oct 2023 (0 months)

Worked as a waiter, assistant, and tourist guide for foreign entrepreneurs and artists at the National Center of Arts.

AM

Customer Service Representative

Amazon

Sep 2022 - Dec 2022 (3 months)

Delivered voice and chat customer service for Amazon, addressing inquiries related to purchases and account management for anglophone customers globally.

A2

Customer Service Agent

Accedo Technologies 24/7

Sep 2018 - Jan 2019 (4 months)

Provided voice customer service for Target's card services, handling sensitive personal information and assisting customers in the USA and Canada with FAQs and troubleshooting.

Education

Degrees, certifications, and relevant coursework

Universidad Colegio Mayor Nuestra Señora del Rosario logoUR

Universidad Colegio Mayor Nuestra Señora del Rosario

Bachelor’s, Philosophy

2019 - 2025

Bachelor’s in philosophy with emphasis on Business.

Tech stack

Software and tools used professionally

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