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Elizabeth CoutureEC
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Elizabeth Couture

@lizcouture

Operations professional experienced in small-business operations, logistics, customer support, CRM management, and process improvement.

United States
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What I'm looking for

I’m focused on remote Operations, Executive Assistant, Project Coordination, and Process Improvement roles where I can take ownership, solve problems, and make things run smoothly.

I’m an operations professional with experience supporting business owners and teams across small-business operations, logistics, customer service, and e-commerce. I’m comfortable stepping into unfamiliar systems, learning quickly, and taking ownership of the work that keeps a business moving.

At Peak Pressure Washing, I manage customer communications, scheduling, estimates and invoicing, CRM accuracy, reporting, and day-to-day administrative operations. I’ve also built reporting tools, improved workflows, and used automation to make repetitive processes more efficient.

My logistics background includes coordinating shipments at Daily’s Premium Meats, preparing bills of lading and customs documentation for cross-border shipments, and working directly with the shipping department to keep orders moving accurately and on schedule.

I also support the owner of a large sports-card resale business with inventory organization, market research, pricing, e-commerce listings, and sales operations.

I’m particularly interested in operations, logistics, customer operations, and coordinator roles where I can combine organization, problem-solving, communication, and the ability to learn new systems quickly.

Experience

Work history, roles, and key accomplishments

Peak Pressure Washing, LLC logoPL
Current

Executive Assistant

Apr 2026 - Present (6 months)

* Manage executive calendar, scheduling, and daily administrative priorities.
* Coordinate customer communications from initial inquiry through project completion.
* Prepare estimates, invoices, and maintain CRM accuracy.
* Conduct vendor research, pricing analysis, and operational reporting.
* Build KPI dashboards and organize business data using Google Sheets.
* Improve workflows through AI-assi

Frost Collectibles logoFC
Current

Owner’s Assistant & Operations Coordinator

Aug 2021 - Present (5 years 2 months)

Support the owner with operations for a large sports card resale business, including inventory organization, market research, pricing, sales preparation, and e-commerce workflows.

• Research market comps, card values, grading potential, and resale opportunities
• Support inventory organization and sales operations for a collection of more than one million sports cards
• Prepare cards and lots for

Peak Pressure Washing, LLC logoPL

Remote Administrative Support

Apr 2026 - Jun 2026 (2 months)

Remote operations and administrative professional with years of experience in customer communication, workflow coordination, CRM management, scheduling, documentation, and client support. Skilled in fast-paces remote environments requiring adaptability, problem solving, attention to detail, and clear communication. Currently expanding into AI evaluation, quality review, and analytical support work

Daily's Premium Meats logoDM

Logistics Coordinator

Feb 2017 - Apr 2020 (3 years 2 months)

Worked as Logistics Coordinator at Daily's Premium Meats.

Results Marketing & Advertising logoRA

Personal Assistant to Advertising and Marketing Director

May 2003 - May 2009 (6 years)

I grew up as an apprentice to the Director of her own Advertising and Marketing Agency

Education

Degrees, certifications, and relevant coursework

Elizabeth hasn't added their education

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Tech stack

Software and tools used professionally

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