
Elizabeth Couture
@lizcouture
Operations professional experienced in small-business operations, logistics, customer support, CRM management, and process improvement.
What I'm looking for
I’m an operations professional with experience supporting business owners and teams across small-business operations, logistics, customer service, and e-commerce. I’m comfortable stepping into unfamiliar systems, learning quickly, and taking ownership of the work that keeps a business moving.
At Peak Pressure Washing, I manage customer communications, scheduling, estimates and invoicing, CRM accuracy, reporting, and day-to-day administrative operations. I’ve also built reporting tools, improved workflows, and used automation to make repetitive processes more efficient.
My logistics background includes coordinating shipments at Daily’s Premium Meats, preparing bills of lading and customs documentation for cross-border shipments, and working directly with the shipping department to keep orders moving accurately and on schedule.
I also support the owner of a large sports-card resale business with inventory organization, market research, pricing, e-commerce listings, and sales operations.
I’m particularly interested in operations, logistics, customer operations, and coordinator roles where I can combine organization, problem-solving, communication, and the ability to learn new systems quickly.
Experience
Work history, roles, and key accomplishments
* Manage executive calendar, scheduling, and daily administrative priorities.
* Coordinate customer communications from initial inquiry through project completion.
* Prepare estimates, invoices, and maintain CRM accuracy.
* Conduct vendor research, pricing analysis, and operational reporting.
* Build KPI dashboards and organize business data using Google Sheets.
* Improve workflows through AI-assi
Support the owner with operations for a large sports card resale business, including inventory organization, market research, pricing, sales preparation, and e-commerce workflows.
• Research market comps, card values, grading potential, and resale opportunities
• Support inventory organization and sales operations for a collection of more than one million sports cards
• Prepare cards and lots for
Remote operations and administrative professional with years of experience in customer communication, workflow coordination, CRM management, scheduling, documentation, and client support. Skilled in fast-paces remote environments requiring adaptability, problem solving, attention to detail, and clear communication. Currently expanding into AI evaluation, quality review, and analytical support work
Worked as Logistics Coordinator at Daily's Premium Meats.
Personal Assistant to Advertising and Marketing Director
May 2003 - May 2009 (6 years)
I grew up as an apprentice to the Director of her own Advertising and Marketing Agency
Education
Degrees, certifications, and relevant coursework
Elizabeth hasn't added their education
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