Open to opportunities

Leynie Lavache

@leynielavache

Message

Operations-focused project coordinator driving process improvement and customer success.

United States

Message

What I'm looking for

I seek a role focusing on operations or project coordination where I can improve processes, manage cross-team projects, and support customer-facing outcomes.

I am an operations-focused professional and independent artist who builds efficient processes, manages projects, and delivers strong customer experiences. I have run a small business handling sales, inventory, finance, and customer communications while driving traffic and sales through consistent online and in-person outreach.

I have hands-on experience in quality assurance and operations roles where I tracked issues, coordinated with vendors and teams, managed timelines and documentation, trained staff, and improved shipping and fulfillment processes. I hold Project Management and Bookkeeping certifications and bring a continuous-improvement mindset to project execution and cross-team collaboration.

Experience

Work history, roles, and key accomplishments

Current

Independent Artist

Current

Self Employed

Jan 2022 - Present (4 years)

Managed day-to-day operations of an online and in-person art business, driving sales through social media and events while overseeing inventory, order fulfillment, and financial tracking.

Social Media Marketing Inventory Management Customer Service Bookkeeping order fulfillment

Quality Assurance Coordinator

Williams Sonoma

Jun 2023 - Sep 2023 (3 months)

Tracked product issues and coordinated with vendors and internal teams to resolve defects, managed project timelines and documentation, and produced reports to maintain cross-departmental alignment.

Quality Assurance Vendor Management Issue Tracking Reporting Project Coordination Documentation Cross Functional Communication Root Cause Analysis

Operations Associate

Therapak, LLC

Mar 2019 - Aug 2019 (5 months)

Trained and assigned tasks to new hires, identified process inefficiencies to improve shipping lead times, and tracked inventory and timelines to support accurate order fulfillment.

Training Process Improvement Inventory Management Workflow Optimization Assignment Performance Monitoring order fulfillment

Education

Degrees, certifications, and relevant coursework

Middle Georgia State University

Bachelor of Science, Business Administration

2023 - 2024

Completed a Bachelor of Science in Business Administration with coursework and focus on operational efficiency, project oversight, and process improvement.