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Jenna Kelley

@jennakelley

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Operations Coordinator | Program Operations | Logistics | Project Coordination | Stakeholder Management

United States

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What I'm looking for

I’m looking for a role where I can own day-to-day operations, coordinate logistics or fleet workflows, and partner cross-functionally to solve problems. I want a team that values documentation, accountability, and continuous process improvement.

I’m an Operations and Program Operations professional with experience in logistics, fleet management, administrative support, and customer operations. Throughout my career, I’ve coordinated cross-functional teams, managed complex workflows, and built strong relationships with customers, vendors, and internal stakeholders to keep operations running efficiently.

I enjoy improving processes, solving operational challenges, and bringing structure to fast-paced environments. My background includes logistics coordination, scheduling, documentation, account management, and stakeholder communication, and I’m proficient with Microsoft Office, Google Workspace, Canva, Zoom, and AI productivity tools.

I’m currently seeking a remote Operations Coordinator, Program Operations Coordinator, Business Operations, or Project Coordinator role where I contribute to improving processes, supporting teams, and driving operational excellence.

Experience

Work history, roles, and key accomplishments

Logistics Account Executive

Total Quality Logistics

Sep 2025 - Mar 2026 (6 months)

Coordinated transportation projects by aligning customer requirements, carrier capacity, and internal stakeholders. Managed 75+ outbound prospecting calls daily, resolved operational issues through cross-functional collaboration, and maintained customer relationships.

Logistics Coordination Cross Functional Collaboration Stakeholder Management Outbound Prospecting Customer Relationship Management Microsoft Excel Microsoft Office Google Workspace

Rental Management Trainee

Penske Truck Leasing

Jul 2024 - Jul 2025 (1 year)

Directed operations for a fleet of approximately 200 commercial vehicles, coordinating reservations, maintenance, inventory, and customer commitments. Independently managed branch operations for approximately three months.

Fleet Operations Maintenance Coordination Inventory Management Branch Operations Documentation Scheduling Process Improvement Microsoft Excel Microsoft Office Google Workspace Canva

Rental Management Assistant

Enterprise Mobility

Dec 2022 - Jun 2024 (1 year 6 months)

Coordinated rental operations between customers, insurance companies, and branch teams. Earned promotion based on leadership and performance, ranking among the top 10% of trainees in sales performance.

Cross Functional Collaboration Sales Performance Documentation Workflow Management Microsoft Excel Microsoft Office Google Workspace Canva DaVinci Resolve Capcut

Administrative Assistant

Life Church Assembly of God

Oct 2019 - Jul 2022 (2 years 9 months)

Coordinated calendars, events, communications, and administrative operations. Created digital communications and marketing materials to support organizational needs.