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Livia Greco

@liviagreco

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Account Manager at Transfers Valencia, coordinating B2B and B2C operations while improving commercial processes.

Spain

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What I'm looking for

I’m looking to join teams in Valencia or international environments where I can contribute with management, vision, and structure.

At Transfers Valencia, I manage B2B and B2C reservations and coordinate daily operations with drivers and external partners. I also propose operational and commercial improvements focused on efficiency and scalability.

At We Are Ecommerce, I analyzed KPIs and developed projections and strategies for brands across industries, coordinating with Paid Media, Design, Implementation, and Social Media teams. At ACTUARTE STUDIO, I worked across eCommerce, email marketing, and back-office operations, including improving WooCommerce stores and sales funnels.

Experience

Work history, roles, and key accomplishments

Current

Gestora de Clientes y Operaciones (B2B & B2C)

Current

Transfers Valencia

Feb 2026 - Present (9 months)

Responsable de la gestión integral de reservas y coordinación operativa en agencia de transfers y servicios de chófer en Valencia, con operación B2B y B2C.
Funciones principales:
- Atención al cliente multicanal (email, WhatsApp y telefónica), gestionando reservas nuevas y potenciales.
- Elaboración y seguimiento de presupuestos comerciales.
- Coordinación operativa diaria con conductores y partne

Sales Assistant in Women's Fashion Store

Cayetina España

Dec 2025 - Jan 2026 (1 month)

- Sales: Focused on driving sales by providing personalized service and leveraging knowledge of current fashion trends to encourage purchases.
- Customer service: Providing personalized advice and creating an enjoyable shopping experience by addressing customer inquiries, style recommendations, and needs.
- Cash management: Handling transactions, processing payments, and maintaining accurate cash

Key Account Manager

We Are Ecommerce

Nov 2023 - Oct 2025 (1 year 11 months)

Commercial Management: Projections and strategies based on KPI analysis, communication, and promotional calendars for brands from various industries, general eCommerce diagnostics.

Projects: Priority analysis, scope, and projections for projects related to various eCommerce pillars (HR, Logistics, Communication, Email Marketing, Social Media, Paid Media, Catalog, Platform, etc.).

Teamwork with P

Ecommerce Manager, Email Marketing Manager & Backoffice assistance (remote)

ACTUARTE STUDIO

Oct 2020 - Nov 2023 (3 years 1 month)

Design and development of WordPress website (Divi theme)
Data entry and improvement of multiple Ecommerce (WooCommerce)
Stock management and sales funnels improvement
Customer support via social media, email, and WhatsApp
Email marketing campaigns (Sendinblue/Brevo)
UX/UI analysis and improvement

Improvement of administrative processes
conflict resolution between departments
Sales reports and ana

Streaming Manager

ACTUARTE STUDIO

Jul 2020 - Nov 2023 (3 years 4 months)

Digital coordination of Actuarte Studio's Masterclass Cycle streaming (2020–2021 fully digital, later hybrid).

Event streaming coordination and live event execution.

Ticket sales process, co-coordination of Sales, Administration, and Production teams.

Online customer support & back-office assistance.

Costumer support and backoffice assistance (remote)

ACTUARTE STUDIO

Feb 2020 - Nov 2023 (3 years 9 months)

Worked as Costumer support and backoffice assistance (remote) at ACTUARTE STUDIO.

Freelance Community Manager (remote)

Escuela Dr. Hugo Ardiles

Feb 2018 - Mar 2020 (2 years 1 month)

Social media content creation (Canva, photoshoots, video editing)
Social media calendar management
Web management (WIX) and SEO improvement (Copywriting & Keywording)
Paid Meta Business campaigns (Meta Business)

Account manager on Amazon Mexico

Egoforum Latam

Mar 2019 - Oct 2019 (7 months)

Identification and onboarding of potential sellers on Amazon Mexico.

Provided advisory services on platform use, account setup, and product listings.

Learned the workings of Amazon Seller Central and developed expertise in client acquisition, phone sales, and time management in high-paced environments.

Freelance Community Manager (remote)

Michele Joyas en Acero Quirúrgico

Jun 2018 - Jan 2019 (7 months)

Social media content creation
Social media calendar management
Paid Meta Business campaigns (Meta Business)
Online events and promotions supervition and organization (lottery events, showrooms and temporary offers)
Social media growth reports
Facebook Store management

Photography product production
Brand rebranding https://www.behance.net/gallery/88693791/Rebranding-de-marca-Michele-Joyas

Education

Degrees, certifications, and relevant coursework

CEF Centro de Estudios Financieros

Gestión de Proyectos

Jun 2026

Luzzi Digital

Curso Copywriting: escribir para vender

Apr 2023

EF Standard English Test (EF SET)

EF SET English Certificate 80/100 (C2 Proficient)

Apr 2023

Espacio Malvón

Iniciación a la fotografía

Aug 2022

Espacio Malvón

Iluminación, luz natural y flash de estudio

Sep 2022

Universidad Nacional de San Martín

Architect, Architecture, design and town planning

2016 - 2018

I've prepared and executed multiple assignments regarding my career, as well as I've taken part in various workshops, seminaries and contest regarding my career.