pedro garro

Managed daily client communication and coordinated with a remote team, following up on campaigns and requests. Supported brand account management within an influencer marketing platform.

Coordinated logistics processes for international clients, ensuring compliance with deadlines and quality standards. Acted as liaison between internal teams and clients to resolve operational issues.

Managed logistics flow of orders and inventory, ensuring timely delivery to end customers. Managed relationships with suppliers and carriers to ensure product availability.

Managed export procedures and documentation, coordinating with clients and international carriers. Resolved customer requests maintaining high satisfaction and response time standards.

Resolved billing inquiries for Amazon accounts, managing a high volume of cases with accuracy and within established SLAs.

Supported e-commerce channel management and digital marketing actions for the brand. Collaborated with HR in selection processes and personnel administration.

Pursuing a Master's in Commercial Management and Digital Marketing, with an expected completion in 2026.

Graduated in Business Administration with a focus on internationalization.

Completed advanced English language training.

Participated in a student exchange program.