Open to opportunities

Lindsay Santos

@lindsaysantos

Message

Experienced appointment setter with strong communication and adaptability skills.

Philippines

Message

What I'm looking for

I seek a dynamic role that challenges my skills and offers growth opportunities.

I have dedicated nearly 8 years to the BPO industry, honing my skills in communication and adaptability across various roles. Most recently, I have excelled as an Appointment Setter in the Real Estate sector and as a Cold Caller for Digital Activation. My commitment to excellence drives me to tackle challenges head-on and consistently deliver results.

Throughout my career, I have worked in diverse positions, including Medical Sales Representative and Engagement Specialist, where I developed a strong foundation in customer service and sales. My experience in handling inbound calls and addressing customer issues has equipped me with the critical thinking and leadership skills necessary to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Digital Voice Activation Representative

StackPH

Jan 2025 - Present (5 months)

Conducted cold calls to potential clients to promote and activate digital assistant platforms. Effectively communicated product benefits and secured new client engagements.

Cold Calling Sales Development Communication Lead Generation

Talent Acquisition Manager

StackPH

Jan 2025 - Present (5 months)

Responsible for the full recruitment lifecycle, including sourcing, screening, and interviewing candidates. Played a key role in identifying and attracting top talent to meet company staffing needs.

Talent Acquisition Candidate Sourcing Interviewing Recruitment Strategy HR Management Applicant Tracking Systems

Inside Sales Agent

Phaners Social Media Management

Jan 2023 - Present (2 years 5 months)

Qualified prospective clients and successfully arranged appointments for real estate opportunities. Utilized strong communication skills to identify client needs and facilitate sales processes.

Inside Sales Appointment Setting Lead Qualification Client Relationship Management Sales Development CRM

Consumer Postpaid Care Representative

Alorica

Jan 2022 - Present (3 years 5 months)

Handled a high volume of inbound calls, effectively addressing customer concerns and resolving complex issues for postpaid accounts. Maintained a high level of customer satisfaction through professional and empathetic communication.

Customer Support Inbound Postpaid Services Communication Conflict Resolution CRM Systems

Billing Clerk and Admin Secretary

MJM Renal Care

Jan 2020 - Present (5 years 5 months)

Oversaw billing processes, managed inventory, and performed various administrative duties. Ensured accurate record-keeping and efficient office operations.

Billing Inventory Management Administrative Support Data Entry Record keeping Microsoft Office

Engagement Specialist

Startek

Jan 2016 - Present (9 years 5 months)

Managed inbound calls for a telecommunications company, addressing customer inquiries and resolving service issues. Provided comprehensive support to ensure customer satisfaction and retention.

Customer Service Inbound Telecommunications Communication CRM Software Problem Solving

Medical Sales Representative

ADD Rockgroup Outsourcing Inc.

Jan 2014 - Present (11 years 5 months)

Collaborated with the medical sales team to promote and sell pharmaceutical products. Engaged with healthcare professionals to achieve sales targets and build client relationships.

Sales Strategy Team Collaboration Communication