lindokuhle shusha

I am a customer service representative with multi-year experience across freelancing platforms and remote teaching, committed to delivering clear communication and reliable support. I have worked in customer service roles and on platforms such as Upwork and Appen, performing tasks including audio transcription, translation, data entry, and client-facing support.

My background includes TEFL certification and additional short courses in customer service and ABET, which strengthen my ability to teach, communicate, and assist diverse learners and clients. I have delivered transcription and translation work, and provided remote teaching on Native Camp and other platforms.

I bring strong written and verbal communication skills in English and Zulu, practical MS Office and data entry experience, and a proactive, client-focused approach to problem solving. I am seeking a fast-paced, challenging role where I can leverage these skills to create valuable solutions for clients.