Open to opportunities

Naomi Tsawulwayo

@naomitsawulwayo

Message

Bilingual transcription and content specialist with meticulous attention to detail.

South Africa

Message

What I'm looking for

I seek remote roles in transcription, annotation, or content evaluation where I can apply bilingual skills, accuracy, and reliable delivery while growing professionally.

I am a detail-oriented bilingual language professional fluent in Zulu (native) and English, with hands-on experience transcribing, annotating, and evaluating audio, video, and text content as a freelancer on Upwork. I consistently deliver accurate, high-quality work on remote platforms, collaborating with clients to meet deadlines and project specifications.

My background includes customer consulting and administrative support roles that strengthened my communication, documentation, and problem-solving abilities, and I am completing a Bachelor of Education (English major) through UNISA. I am organized, punctual, and equipped for remote work with reliable internet and recording equipment.

Experience

Work history, roles, and key accomplishments

Current

Transcription & Annotation Specialist

Current

Upwork

Jan 2022 - Present (3 years 11 months)

Provided transcription, annotation, and content review for diverse clients, ensuring accuracy and consistency across audio, video, and text projects while meeting deadlines. Maintained high-quality standards and adapted to multiple online platforms.

Transcription Annotations Content Validation Audio Evaluation Zulu English Remote Collaboration Time Management

Current

Teaching Practicals Instructor

Current

Various Schools

Jan 2019 - Present (6 years 11 months)

Delivered practical teaching sessions as part of UNISA BEd requirements, managed student records, and supported learner progress through lesson delivery and assessment. Strengthened classroom communication and instructional skills.

Assessments Classroom Management Record keeping English Communication

Customer Consultant

Clicks

Feb 2024 - Jul 2024 (5 months)

Delivered exceptional customer service and resolved inquiries, building rapport and improving customer satisfaction while applying strong communication and problem-solving skills. Supported store operations and client needs.

Customer Service Communication Problem Solving Client Relations Point of Sale Time Management

Lab Assistant & Administrative Support

Lubrizol South Africa

Jan 2015 - Dec 2019 (4 years 11 months)

Managed laboratory documentation and provided administrative support across departments, ensuring accurate records and effective cross-departmental communication. Improved documentation accuracy and supported reporting tasks.

Documentation Administrative Support Record keeping Cross Functional Communication Attention To Detail Reporting