Liam MacQuillan
@liammacquillan
Recent Cybersecurity Management graduate and IT Technician.
What I'm looking for
I am a recent graduate with a Bachelor's Degree in Cybersecurity Management from York College of Pennsylvania, where I developed a strong foundation in IT and cybersecurity principles. My hands-on experience as an IT Technician at Telecom Business Solutions has equipped me with the skills to provide high-quality technical support and troubleshoot complex issues effectively.
Throughout my career, I have demonstrated my ability to work with modern tools such as ConnectWise, Liongard, and various endpoint protection solutions. I take pride in my dedication to continuous growth in the cybersecurity field, and I am eager to leverage my skills in a challenging role that allows me to contribute to an organization's security posture while furthering my professional development.
Experience
Work history, roles, and key accomplishments
IT Technician
Telecom Business Solutions
Jun 2025 - Present (1 month)
Serve as the first point of contact for clients at a Managed Service Provider (MSP), troubleshooting and resolving tickets via ConnectWise PSA and Automate. Utilize endpoint protection tools like Huntress and Webroot to monitor and remediate issues, maintaining technical documentation in Hudu and provisioning accounts using CIPP for Microsoft 365.
Sales Representative & Tech Support
AT&T
Sep 2020 - May 2025 (4 years 8 months)
Provided mobile device and network troubleshooting to business and consumer customers, educating them on privacy and device security features. Consistently met sales goals while maintaining strong technical knowledge and support skills.
Web Design Intern
Triscari
Jun 2020 - Aug 2020 (2 months)
Built and maintained secure WordPress websites with SEO and responsive design. Collaborated with cross-functional teams on UI, UX, and performance.
Tech Sales & Support Specialist
Staples
Jan 2018 - Feb 2020 (2 years 1 month)
Helped customers with basic networking, hardware setups, and warranty services. Provided technical assistance and support for various products.
Education
Degrees, certifications, and relevant coursework
York College of Pennsylvania
Bachelor's Degree, Cybersecurity Management
Graduated with a Bachelor's Degree in Cybersecurity Management. This program provided a comprehensive understanding of cybersecurity principles and practices.
Red Lion Senior High School
High School Diploma, General Studies
Completed high school education, earning a High School Diploma.
Availability
Location
Authorized to work in
Job categories
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