Letato UserLU
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Letato User

@letatouser

Energetic motivated self-starter with experience in Customer Relations

South Africa

What I'm looking for

Seeking a challenging role that utilizes my exceptional customer service skills and financial expertise to drive business growth and customer satisfaction.

I am a dedicated and results-driven professional with a strong background in customer relations, finance, and administration. With a proven track record of providing exceptional service to clients, I excel in handling challenging customers and resolving issues efficiently. Proficient in Microsoft Office suite and Google Workspace, I possess strong research and analytical skills, with experience in CRM software and customer support tools.

Throughout my career, I have demonstrated my ability to develop and maintain strong relationships with customers, resulting in increased customer satisfaction and retention rates. I am a skilled communicator with excellent interpersonal skills, able to work effectively in fast-paced environments and prioritize tasks to meet deadlines.

With a strong passion for customer satisfaction and financial trends, I am committed to delivering high-quality service and contributing to the growth and success of organizations. I am a punctual, organized, and analytical individual with a strong work ethic, always striving to improve processes and achieve excellence in my work.

Experience

Work history, roles, and key accomplishments

WG

Forex Consultant

Weltsman Group

Jan 2014 - Jan 2022 (8 years)

Analyzed market trends and conditions, providing actionable insights and recommendations that contributed to a 15% increase in branch profitability over three years.

FC

Teller, Back office Clerk

First Banking Corporation

Feb 2007 - Jan 2014 (6 years 11 months)

Managed data entry and bookkeeping tasks, handling up to 500 records per week.

Education

Degrees, certifications, and relevant coursework

Letato hasn't added their education

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Tech stack

Software and tools used professionally

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