Letato User
@letatouser
Energetic motivated self-starter with experience in Customer Relations
What I'm looking for
I am a dedicated and results-driven professional with a strong background in customer relations, finance, and administration. With a proven track record of providing exceptional service to clients, I excel in handling challenging customers and resolving issues efficiently. Proficient in Microsoft Office suite and Google Workspace, I possess strong research and analytical skills, with experience in CRM software and customer support tools.
Throughout my career, I have demonstrated my ability to develop and maintain strong relationships with customers, resulting in increased customer satisfaction and retention rates. I am a skilled communicator with excellent interpersonal skills, able to work effectively in fast-paced environments and prioritize tasks to meet deadlines.
With a strong passion for customer satisfaction and financial trends, I am committed to delivering high-quality service and contributing to the growth and success of organizations. I am a punctual, organized, and analytical individual with a strong work ethic, always striving to improve processes and achieve excellence in my work.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Gifted Hands Salon
Jan 2022 - Present (3 years 5 months)
Served as the primary contact for customer inquiries and issues, managing an average of 50+ customer interactions daily and resolving 95% of issues within 24 hours.
Forex Consultant
Weltsman Group
Jan 2014 - Jan 2022 (8 years)
Analyzed market trends and conditions, providing actionable insights and recommendations that contributed to a 15% increase in branch profitability over three years.
Teller, Back office Clerk
First Banking Corporation
Feb 2007 - Jan 2014 (6 years 11 months)
Managed data entry and bookkeeping tasks, handling up to 500 records per week.
Education
Degrees, certifications, and relevant coursework
Letato hasn't added their education
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