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@jasminechabalala
Customer-focused remote customer service professional with financial services experience.
I am a highly motivated and adaptable customer service professional with a Bachelor of Business Science Degree and practical experience in financial services and small-business management.
As a Financial Advisor and Director, I developed strong client engagement, problem-solving, and administrative skills, maintained meticulous records, generated leads, and collaborated with teams to resolve complex issues.
I am reliable working independently or remotely, proficient with Microsoft 365, Google Workspace and CRM (Salesforce), and eager to leverage my communication and organizational strengths to contribute to a supportive customer-focused team.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
EQ-Fin/Liberty
Aug 2024 - Nov 2024 (3 months)
Conducted financial needs analyses, advised clients on products and compliance updates, and maintained accurate client records while generating leads and supporting a fast-paced advisory team.
Jazzed Up Projects
Jan 2021 - Aug 2024 (3 years 7 months)
Oversaw daily operations, managed customer inquiries and resolutions, and maintained financial and business documentation to improve operational efficiency and customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor of Business Science, Economics
2014 - 2018
Activities and societies: Tutoring and group presentations; coursework in economics and statistics involving data analysis and research.
Completed a Bachelor of Business Science with a major in Economics, developing strong analytical, communication, and teamwork skills through research, presentations, and tutoring.
Software and tools used professionally
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