leslie jimenez
@lesliejimenez
Experienced healthcare and sales professional driving patient satisfaction and revenue growth.
What I'm looking for
I am a business-minded healthcare and sales professional with over six years of experience delivering patient care and driving customer engagement. My background blends hands-on clinical training with front-line sales success, enabling me to connect with patients and clients while achieving measurable results.
At Encompass Health I strengthened cross-team communication and implemented a structured patient monitoring system that improved patient outcomes and satisfaction. In prior sales roles I designed customer engagement initiatives that boosted product knowledge and produced a 30% increase in sales in six months.
I hold a Bachelor of Business Administration with a minor in Psychology and a CNA certificate, complemented by CPR/BLS and HIPAA training. My practical externships provided extensive clinical exposure and reinforced my skills in documentation, patient care, and teamwork.
I bring strong communication, organization, and client-service skills, and I seek opportunities where I can apply my healthcare experience and sales acumen to improve patient experience, streamline processes, and contribute to team success.
Experience
Work history, roles, and key accomplishments
Improved patient outcomes and care efficiency by fostering collaboration among healthcare teams and implementing a structured progress monitoring system that raised patient satisfaction scores.
Sales Agent
Legend Kia
Aug 2013 - Mar 2015 (1 year 7 months)
Drove a customer engagement initiative that increased sales by 30% within six months by improving client product knowledge and strengthening communication channels to speed issue resolution.
Education
Degrees, certifications, and relevant coursework
Wayland Baptist University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration with a minor in Psychology, focusing on business fundamentals and behavioral studies.
Brightwood College
Certificate in CNA, Nursing / Patient Care
Activities and societies: Completed 40 hours clinical training (Retama Manor Nursing Center) and 160 hours externship (Laredo Specialty Hospital).
Completed a Certificate program in Certified Nursing Assistant (CNA), including clinical training and hands-on patient care experience.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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