Open to opportunities

Destenee Elmore

@desteneeelmore

Message

Remote-ready sales and customer service professional with 5+ years driving measurable results.

United States

Message

What I'm looking for

I’m seeking a remote position where strong communication, tech adaptability, and a dependable work ethic drive measurable outcomes—leveraging my CRM experience, high-volume call handling, and customer-focused problem solving to support sales and service goals.

I’m a detail-oriented, remote-ready sales and customer service professional with 5+ years of experience spanning customer service, remote sales, healthcare support, and retail operations. I’ve consistently exceeded sales targets by managing high-volume calls, staying organized, and following through with dependable, self-directed work.

In fully remote roles, I handled outbound and inbound sales calls while meeting daily quotas and conversion targets. I used CRM systems to log interactions, track leads, maintain accurate records, and support customer retention through active listening and consultative selling.

Alongside sales, I bring healthcare and operations strength from hands-on patient care and high-accuracy retail work. I’m comfortable working across tools like EHR/EMR systems and collaboration platforms, and I enjoy translating strong communication and problem-solving into clear outcomes for teams and customers.

Experience

Work history, roles, and key accomplishments

Current

Nursing Assistant

Current

Southern University Heritage Manor Nursing Home

Dec 2023 - Present (2 years 6 months)

Provided hands-on patient care, including hygiene, mobility assistance, and nutrition support. Documented observations in EHRs and communicated critical updates to nursing staff while following safety protocols for multiple patients.

Patient Care Mobility Nutrition Support Clinical Reporting

Retail Sales Associate

Forever 21

Jul 2021 - Dec 2023 (2 years 5 months)

Drove repeat business by providing personalized product recommendations and building customer rapport. Processed high-volume POS transactions accurately and supported inventory tracking and visual merchandising to maintain store presentation.

Retail Sales Product Recommendations Cash Handling Returns Processing Visual Merchandising

Telephone Sales Representative

Checkers

Mar 2020 - Jun 2021 (1 year 3 months)

Handled remote outbound and inbound sales calls, consistently exceeding daily quotas and conversion targets. Used CRM tools to log interactions, track leads, and manage follow-up pipelines with consultative selling and strong customer retention.

Outbound Calling Sales Pipeline Management Consultative Selling Customer Retention Conversion Optimization Remote Management Written Communication

Cashier & Customer Service

Walmart Inc.

Feb 2019 - Jun 2021 (2 years 4 months)

Resolved customer inquiries and complaints efficiently, using de-escalation skills to maintain service quality. Trained new associates on POS systems and store protocols while maintaining high transaction accuracy during peak-volume shifts.

POS Operation Customer Support De escalation POS Operations Training Associate Cash Handling High Accuracy Store Protocol Compliance