Destenee Elmore
@desteneeelmore
Remote-ready sales and customer service professional with 5+ years driving measurable results.
What I'm looking for
I’m a detail-oriented, remote-ready sales and customer service professional with 5+ years of experience spanning customer service, remote sales, healthcare support, and retail operations. I’ve consistently exceeded sales targets by managing high-volume calls, staying organized, and following through with dependable, self-directed work.
In fully remote roles, I handled outbound and inbound sales calls while meeting daily quotas and conversion targets. I used CRM systems to log interactions, track leads, maintain accurate records, and support customer retention through active listening and consultative selling.
Alongside sales, I bring healthcare and operations strength from hands-on patient care and high-accuracy retail work. I’m comfortable working across tools like EHR/EMR systems and collaboration platforms, and I enjoy translating strong communication and problem-solving into clear outcomes for teams and customers.
Experience
Work history, roles, and key accomplishments
Nursing Assistant
Southern University Heritage Manor Nursing Home
Dec 2023 - Present (2 years 6 months)
Provided hands-on patient care, including hygiene, mobility assistance, and nutrition support. Documented observations in EHRs and communicated critical updates to nursing staff while following safety protocols for multiple patients.
Retail Sales Associate
Forever 21
Jul 2021 - Dec 2023 (2 years 5 months)
Drove repeat business by providing personalized product recommendations and building customer rapport. Processed high-volume POS transactions accurately and supported inventory tracking and visual merchandising to maintain store presentation.
Telephone Sales Representative
Checkers
Mar 2020 - Jun 2021 (1 year 3 months)
Handled remote outbound and inbound sales calls, consistently exceeding daily quotas and conversion targets. Used CRM tools to log interactions, track leads, and manage follow-up pipelines with consultative selling and strong customer retention.
Cashier & Customer Service
Walmart Inc.
Feb 2019 - Jun 2021 (2 years 4 months)
Resolved customer inquiries and complaints efficiently, using de-escalation skills to maintain service quality. Trained new associates on POS systems and store protocols while maintaining high transaction accuracy during peak-volume shifts.
Education
Degrees, certifications, and relevant coursework
Northwood High School
High School Diploma
2016 - 2020
Earned a High School Diploma from Northwood High School in Shreveport, Louisiana (2016–2020).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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