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Leon SantiagoLS
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Leon Santiago

@leonsantiago

I build API platforms and product strategies that turn complex needs into growth.

Brazil
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What I'm looking for

I'm looking to lead product strategy for complex technical platforms where customer needs, business outcomes, and engineering constraints can be turned into clear direction and measurable growth.

At Digibee, I own product direction and roadmaps for core platform teams, expanding integration capabilities by over 200% and reducing implementation time by 30%.

Previously at OmniChat, I built Marketing Studio from an MVP into the company’s primary growth driver. I led platform, API, CRM, and AI-powered marketing BI teams, including five product managers, while helping shape the company’s AI strategy.

I transitioned from engineering into product at Synapcom by Infracommerce, where I delivered Safy, an anti-fraud platform adopted by Samsung, Levi’s, and Swarovski; a loyalty system for Unilever; and an order management system handling more than 7,000 daily orders.

I bring more than 20 years across design, engineering, and product, and enjoy turning customer needs, business outcomes, and technical constraints into clear direction.

Experience

Work history, roles, and key accomplishments

Digibee logoDI
Current

Product Management Specialist

May 2024 - Present (2 years 3 months)

• Established product direction and roadmap ownership for Digibee's core platform teams, bringing greater alignment between customer needs, business priorities, and engineering efforts.

• Led platform initiatives that expanded available integration capabilities by over 200% while reducing implementation time by 30% through workflow simplification and developer experience improvements.

• Drove th

OmniChat logoOM

Group Product Manager

Dec 2022 - May 2024 (1 year 5 months)

• Used the North Star framework I authored for Marketing Studio as the foundation to design and build a full tribe of 5 squads, spanning platform/APIs, CRM, and AI-powered marketing BI, leading 5 PMs directly.

• Led the PMs responsible for expanding Marketing Studio into a full CRM solution, and separately led the PMs bringing AI-powered insights into the platform — combining learnings from the m

OmniChat logoOM

Senior Product Manager

Jan 2022 - Dec 2022 (11 months)

• Owned product for Platform & Integrations, a technical squad responsible for APIs and core infrastructure, improving performance and monitoring for a system processing over 12 million messages daily.

• Simultaneously led the creation of a marketing solution from scratch, a new initiative for a company that, until then, operated mainly around customer support. Aligned with and influenced Meta's

Synapcom by Infracommerce logoSI

Group Product Manager

Sep 2021 - Dec 2021 (3 months)

Promoted to GPM after a 9-month internal leadership program. Split the tribe into three squads: Data, Tools, and Critical Integrations, to build a unified Order Management System.

Synapcom by Infracommerce logoSI

Product Manager

May 2017 - Dec 2021 (4 years 7 months)

Transitioned from engineering to product, organizing the company's first agile squad and establishing its product ceremonies. Led delivery of Safy, an anti-fraud platform adopted by players like Samsung, Levi's and Swaroswiski; alongside a full loyalty system for Unilever; and a OMS dealing with +7 thousands orders daily. Scaled the team to 13+ across engineering, UX, and tech writing.

Synapcom by Infracommerce logoSI

Technical Lead

Feb 2016 - May 2017 (1 year 3 months)

Grew the engineering team from 1 to 5 developers while owning technical decisions and delivery of Saturno (PIM) and Jupiter (WMS), two core internal products, and all BI dashboards.

Synapcom by Infracommerce logoSI

Software Engineer

Feb 2015 - Feb 2016 (1 year)

Built internal tools and dashboards to support operations (logistics, warehouse, customer support and studio workflows) enabling data-driven management for the board.

Serasa Experian logoSE

Frontend Developer

Sep 2013 - Jan 2015 (1 year 4 months)

Transitioned into engineering after my functional prototypes moved to production, building frontend interfaces and connecting backend endpoints for legacy banking systems.

Serasa Experian logoSE

User Experience Designer

Jan 2011 - Sep 2013 (2 years 8 months)

Designed UX for legacy command-line banking systems, maintaining and extending a company-wide design system by translating manager requirements into functional mockups. Began building interactive HTML/CSS prototypes that proved robust enough to ship to production.

Memee Livraria logoML

Web Designer

Apr 2009 - Dec 2010 (1 year 8 months)

Designed UX for a book store e-commerce platform from scratch, including a reader-focused social network feature, defining requirements and driving development end-to-end.

Mamute Mídia logoMM

Web Designer

Feb 2006 - Aug 2008 (2 years 6 months)

Started in graphic design and animation for an e-learning company building educational experiences for government entities, including Brazil's Ministry of Science and Technology, several of which are still on display in museums explaining topics like energy and nature, alongside pieces shown at art-tech exhibitions. Fell in love with Flash while building these animations, which became my entry poi

Education

Degrees, certifications, and relevant coursework

UM

Universidade Anhembi Morumbi

Master's degree (attending), Computer Software Engineering

2019 - 2020

Universidade Anhembi Morumbi logoUM

Universidade Anhembi Morumbi

Master's degree, Computer Software Engineering

2019 - 2020

Pursued a Master's degree in Computer Software Engineering, focusing on advanced software engineering concepts.

UM

Universidade Anhembi Morumbi

Bachelor's degree, Radio

2005 - 2009

Tech stack

Software and tools used professionally

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