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Rafael Justino

@rafaeljustino

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Experienced product manager with a focus on digital products, mainly B2B SaaS.

Brazil

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What I'm looking for

I seek a role that challenges me and offers growth opportunities in product management internationally.

I am a dedicated product management professional with extensive experience in leading teams and developing innovative digital products. Over the past several years, I have successfully built and managed product teams that focus on delivering exceptional customer success through software solutions. My journey has taken me through various roles, from product operations to group product management, where I have honed my skills in strategic planning, team leadership, and product development.

At Conta Simples, I have taken on significant responsibilities, including managing product operations and leading growth initiatives. My achievements include establishing robust work processes, coaching team members, and ensuring alignment with company goals. I am passionate about creating a healthy work environment that fosters autonomy and collaboration, which has resulted in high-performing teams and successful product launches.

My professional goal is to evolve into a versatile product management leader, capable of navigating diverse industries and cultures. I thrive in dynamic environments where I can leverage my skills in product roadmapping, goal-setting, and team management to drive impactful results. I am committed to continuous learning and adapting to new challenges, ensuring that I remain at the forefront of product management best practices.

Experience

Work history, roles, and key accomplishments

Current

Group Product Manager - Tech & Internal

Current

Conta Simples

Apr 2024 - Present (1 year 2 months)

Leading the development and management of internal products, focusing on enhancing user experience and operational efficiency.

Product Management Product Operations Product Roadmap Product Strategy Product Development Product Marketing Goal Setting KPIs And Metrics Objectives And Key Results (OKRs)Technical Product Management

Group Product Manager - Technical

Conta Simples

Dec 2023 - Mar 2024 (3 months)

Managed technical product development and strategy, aligning local initiatives with company goals. Focused on product quality, communication, and team leadership.

Product Strategy Team Management Technical Products OKRs Communication Stakeholder Management Agile Methodologies Product Roadmapping Performance Metrics

Group Product Manager - Growth & Banking

Conta Simples

Mar 2023 - Nov 2023 (8 months)

Oversaw growth and banking product strategies, focusing on SaaS solutions and enhancing customer engagement through effective product management.

Product Management SaaS Problem Solving OKRs Leadership Digital Product Development Agile Methodologies Communication B2B Performance Evaluation

Group Product Manager - Banking

Conta Simples

May 2022 - Jan 2023 (8 months)

Led the banking services product team, focusing on stakeholder management and product strategy to enhance service delivery and customer satisfaction.

Product Management Stakeholder Management Problem Solving Agile Methodologies Leadership Digital Product Development Internet Banking B2B Analytical Skills Performance Evaluation

Product Lead

Hotmart

Jun 2021 - May 2022 (11 months)

Oversaw SaaS product development, enhancing customer sales through innovative tools. Managed product roadmaps and ensured alignment with business strategies.

SaaS Product Development Sales Roadmapping KPIs OKRs Team Leadership Agile Methodologies Product Vision

Head Of Product Management

Octadesk

Nov 2020 - Jun 2021 (7 months)

Established product management standards and led strategic initiatives to enhance product offerings. Focused on team structure and customer success integration.

Product Management Strategic Planning Teams Customer Success OKRs Product Roadmap Agile Methodologies Stakeholder Management Change Management

Product Manager for Transactional Fraud

Nubank

Jan 2020 - Sep 2020 (8 months)

Led a squad focused on transactional fraud prevention, managing the rollout of the 3DS 2.x authentication protocol for online shopping. Improved fraud detection policies and streamlined operational flows for transaction fraud reports.

Product Management Stakeholder Management Problem Solving English Communication Machine Learning Fraud Management Fraud Detection Fraud Prevention Collaboration Leadership

Product Manager in Fraud Prevention

Nubank

Jul 2019 - Feb 2020 (7 months)

Managed the Fraud Prevention area, prioritizing initiatives across multiple business teams. Developed software processes and integrated anti-fraud data to enhance security measures for online transactions.

Product Management Stakeholder Management Agile Methodologies Problem Solving Cross team Collaboration Product Strategy Process Improvement Customer Satisfaction Negotiation Leadership

Product Manager - Lead Management

Resultados Digitais

Jan 2018 - May 2019 (1 year 4 months)

Led a dedicated squad focused on Lead Management and Intelligence at RD Station Marketing. Responsible for team restructuring, overcoming technical debt, and preparing for database infrastructure migration.

Product Management Lead Management Team Leadership Digital Marketing Agile Methodologies Stakeholder Management Problem Solving Process Improvement Software as a Service (SaaS)Cross team Collaboration

Product Manager - Lead Qualification & Sales Alignment

Resultados Digitais

Oct 2017 - Dec 2017 (2 months)

Investigated the opening of a new front for Lead Qualification and Marketing & Sales Alignment. Focused on feature instrumentation, vision, strategy, and roadmap building.

Product Management Lead Qualification Digital Marketing Stakeholder Management Agile Methodologies Problem Analysis Cross team Collaboration Process Improvement Software as a Service (SaaS)B2B

Product Manager - Deliverability & Compliance

Resultados Digitais

Jan 2017 - Sep 2017 (8 months)

Managed Email Deliverability and Compliance at RD Station. Unified team processes, improved email performance, and reduced support inquiries through better UI and training.

Product Management Email Deliverability Compliance Team Leadership Agile Methodologies Problem Solving Stakeholder Management Software as a Service (SaaS)Process Improvement Digital Marketing

Associate Product Manager

Resultados Digitais

Aug 2016 - Jan 2017 (5 months)

Coordinated projects across teams and reviewed processes within the product organization. Contributed to the Lead Management Roadmap and coordinated alpha testing for a major product launch.

Product Management Project Coordination Digital Marketing Agile Methodologies Problem Solving Cross team Collaboration Process Improvement Software as a Service (SaaS)B2B Analytical Skills

Product Owner

Flexy Negócios Digitais

Oct 2012 - Jun 2013 (8 months)

Gathered and aligned software requirements between customers and technical teams for an e-commerce platform. Built and prioritized Product and Sprints Backlogs, and implemented a Scrum-based methodology for project management.

Scrum Agile Methodologies Stakeholder Management Team Leadership Process Improvement Communication Problem Solving Product Strategy Ecommerce

Requirements Analyst

todo!

Sep 2011 - Sep 2012 (1 year)

Gathered and aligned requirements between technical and commercial teams for an online punchclock system. Developed and executed Acceptance Tests in compliance with Brazilian legal standards.

Requirements Gathering Stakeholder Management Test Planning Product Management B2B Process Improvement Analytical Skills

Software Quality Assurance Analyst

todo!

Sep 2010 - Aug 2011 (11 months)

Reviewed technical specifications and developed test scripts for contact center software. Engaged in project life-cycle improvements and validated requirements from product owners.

Quality Assurance Test Planning B2B Analytical Skills Cross team Collaboration Software Testing SQL Debugging Usability Solutions Process Improvement

Project Coordinator

CRE8 Brasil

Mar 2007 - Sep 2010 (3 years 6 months)

Progressed from intern tester to coordinator, managing software testing for mobile devices and implementing bug-tracking systems. Fostered international relationships for quality assurance.

Project Management Software Testing Stakeholder Management Cross team Collaboration Test Planning Negotiation Team Leadership Process Improvement Communication Business Networking

Education

Degrees, certifications, and relevant coursework

Universidade Federal de Santa Catarina

Bachelor's Degree, Information Systems

2005 - 2013

Studied Information Systems, focusing on the design, implementation, and management of information systems in various contexts. Developed skills in software engineering, database management, and systems analysis.

IFSC - Instituto Federal de Santa Catarina

Technical Degree, Information Systems

2002 - 2004

Completed a technical degree in Information Systems, gaining foundational knowledge in programming, systems analysis, and network management. This program emphasized practical skills and real-world applications.