ありさ 吉田
@000295
Energetic hospitality professional skilled in guest relations and service.
What I'm looking for
I am an energetic professional with a robust background in hospitality, dedicated to providing exceptional customer service. My experience spans various roles, including front of house at Premier Inn in the UK, where I excelled in greeting guests, managing reservations, and ensuring a smooth dining experience. My commitment to effective communication and teamwork has consistently resulted in positive guest interactions and satisfaction.
In addition to my front of house experience, I have worked in diverse environments, from general farm hand roles in Australia to retail assistant positions in Japan. These experiences have honed my ability to work under pressure while maintaining attention to detail. I am fluent in both English and Japanese, allowing me to connect with a wide range of guests and enhance their experience.
Experience
Work history, roles, and key accomplishments
Front of House
Premier Inn
Jan 2023 - Jan 2024 (1 year)
Front of house professional responsible for greeting guests, managing reservations, and handling inquiries for dinner and bar. Focused on providing excellent customer service and ensuring a positive guest experience.
General Farm Hand
Willie Smiths R&R Ltd
Jan 2020 - Jan 2024 (4 years)
Responsible for pruning and harvesting apple trees, sorting, grading, and packing apples. Focused on ensuring fruit quality and requires physical stamina and attention to detail.
Retail Assistant
Rhythm Japan
Sep 2019 - Jan 2020 (4 months)
Assisted international tourists with purchases, restocked merchandise, and maintained store cleanliness. Handled cash transactions and provided product information.
Concierge Desk/Ski Valet
Hilton Hotel Niseko Village
Jan 2018 - Feb 2018 (1 month)
Assisted international guests with reservations, provided local information, and handled inquiries. Offered exceptional service by assisting with ski equipment.
Retail Assistant/VMD Marketing Reader
Uniqlo
Sep 2014 - Jan 2017 (2 years 4 months)
Assisted customers with purchases, facilitated ordering items, managed visual merchandising displays, and supported marketing initiatives.
Education
Degrees, certifications, and relevant coursework
EV Academy
Power Speaking English Course, English Language
2018 - 2018
Completed a Power Speaking English Course, focusing on enhancing communication skills and fluency in English.
IAI Girls High School
International Liberal Arts, Liberal Arts
2011 - 2014
Studied International Liberal Arts, gaining a broad understanding of various cultural and social perspectives.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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