Lekeisha Brisbon

I am an enthusiastic and outgoing customer resolution representative with a strong passion for providing exceptional support to both internal and external customers. My experience spans various roles in customer service, where I have honed my skills in reviewing complex documents and managing administrative tasks. I thrive on delivering excellent service while ensuring minimal risk, which has been a cornerstone of my professional ethos.

Currently, I serve as an Estate Case Manager at Wells Fargo, where I resolve and assist with customer requests, oversee end-to-end case lifecycles, and review legal documents with a keen analytical eye. My previous role as a Personal Banker involved de-escalating customer issues and building rapport through exceptional service. Additionally, my experience as an Assistant General Manager at Pizza Hut allowed me to gain valuable insights into the restaurant industry while developing my leadership skills.