Demetrius Johnson
@demetriusjohnson
Detail-oriented professional with expertise in business operations and customer service.
What I'm looking for
I am a detail-oriented and reliable professional with a strong foundation in business operations, customer service, and administrative support. My experience has equipped me with the skills to manage multiple tasks efficiently while maintaining professionalism in fast-paced environments. I pride myself on providing value through clear communication and organizational skills.
Currently, I serve as an Administrative Assistant at ABC Company, where I support office operations by managing correspondence, filing systems, and scheduling appointments. My efforts in maintaining accurate records have improved filing efficiency by 20%. Previously, I worked as a Customer Service Representative at XYZ Services, where I successfully resolved customer inquiries and collaborated with my team to enhance call response times by 15%.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
ABC Company
Jun 2022 - Present (3 years 1 month)
Supported office operations by managing correspondence, filing systems, and scheduling appointments. Handled daily emails, phone calls, and walk-ins with professionalism. Assisted in preparing business reports and presentation materials.
Customer Service Representative
XYZ Services
Jan 2016 - Present (9 years 6 months)
Responded to customer inquiries via phone and email. Resolved issues related to billing and account management. Documented interactions in CRM system and followed up on unresolved cases.
Education
Degrees, certifications, and relevant coursework
Georgia State Community College
Associate of Arts, Business Administration
Completed an Associate of Arts degree in Business Administration. Gained foundational knowledge in business operations, management principles, and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Demetrius?
You can contact Demetrius and 90k+ other talented remote workers on Himalayas.
Message DemetriusFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
