DK
Open to opportunities

Dorotbh Kjelland

@dorotbhkjelland

Detail-oriented administrator skilled in supporting business operations.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a detail-oriented and organized professional with a strong background in supporting business operations. My experience includes coordinating administrative, financial, client, and vendor payments, ensuring high-quality service delivery and operational efficiency. I excel in data entry, processing staff requests, and maintaining records while facilitating communication across departments.

In my previous roles, I have acted as a liaison between vendors, staff, and management, demonstrating my ability to multitask in fast-paced environments while maintaining accuracy and professionalism. My proficiency in office software, CRM tools, and internal reporting systems has allowed me to contribute effectively to team goals and improve overall operational performance.

With a commitment to excellence, I have consistently exceeded expectations, such as delivering high-quality customer support in retail environments and improving customer satisfaction through effective communication and problem-solving skills. I am eager to leverage my skills and experience in a new role that values dedication and teamwork.

Experience

Work history, roles, and key accomplishments

PF
Current

Nanny

Private Family

Jan 2023 - Present (2 years 6 months)

Provided attentive care for 3 children (ages 5,8,10), supporting emotional, social, and cognitive development through age-appropriate activities. Coordinated school pick-ups, extracurricular activities, and playdates while maintaining a safe nurturing environment.

KY

Customer Service/Sales Rep

Kate Spade New York

Jan 2020 - Dec 2022 (2 years 11 months)

Delivered high-quality customer support in a fast-paced, upscale retail environment. Exceeded daily sales targets by 15% through upselling and creating personal shopping experiences.

Education

Degrees, certifications, and relevant coursework

Eastern Florida State College logoEC

Eastern Florida State College

Associate of Science, General Studies

Completed an Associate of Science degree, focusing on foundational knowledge and skills relevant to various professional fields. Gained proficiency in core academic subjects and developed critical thinking abilities.

Tech stack

Software and tools used professionally

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