Erica LeviasEL
Open to opportunities

Erica Levias

@ericalevias

Dedicated Executive Support agent

United States

What I'm looking for

Seeking a challenging role that utilizes my exceptional administrative skills, providing top-tier customer and company satisfaction, and contributing to a dynamic team environment.

As a seasoned administrative professional, I have honed my skills in providing top-tier customer and company satisfaction. With a strong focus on accuracy, I excel in data entry, bookkeeping, and accounting. My expertise in Microsoft Suite, Salesforce, and other CRM programs enables me to efficiently manage multiple projects and maintain operational compliance.

Throughout my career, I have demonstrated exceptional communication and problem-solving skills, resolving issues in a timely and professional manner. I thrive in fast-paced environments, building and maintaining great rapport with teams, clients, and new prospects. My ability to handle confidential information with professionalism has earned me a reputation as a trusted and reliable executive support agent.

With a strong educational background in Psychology and certifications in QuickBooks Online and Life/Health Insurance, I am confident in my ability to provide exceptional support to any organization.

Experience

Work history, roles, and key accomplishments

PM
Current

Market Manager/Special Events Coordinator

Prevail Marketplace

Mar 2022 - Present (3 years 2 months)

Managed and coordinated farmers market set-up, organized special events, and resolved customer and vendor issues.

MA

Director of Customer Service and Client Relations

Metropolitan Airways

Dec 2021 - Mar 2022 (3 months)

Managed multiple projects, maintained operational compliance, and built relationships with global investors and potential clients.

RI

Executive Administrative Assistant

Robert Half International

Jun 2018 - Jun 2020 (1 year 11 months)

Provided administrative support, managed calendars, and assisted in report preparation and HR activities.

IC

Retail Relations Specialist

International Market Center

Nov 2016 - Jun 2018 (1 year 7 months)

Built relationships with new potential buyers, updated data entry, and assisted buyers as needed.

IC

Receptionist/Office Assistant

International Market Center

Nov 2016 - Jun 2018 (1 year 7 months)

Provided customer service, scheduled venue tours, and coordinated catering details.

DA

Customer Service & Ticketing Agent / Ramp Service

Delta Airlines

Jun 2013 - Jul 2016 (3 years 1 month)

Resolved customer issues, used Global Distribution Systems, and maintained compliance with travel policy.

PA

Flight Attendant

Pinnacle Airlines

Jul 2011 - Jun 2013 (1 year 11 months)

Maintained safety on aircraft, ensured compliance with safety and security regulations.

NC

Director of Children’s Ministry

New Birth Missionary Baptist Church

Sep 2008 - Jul 2011 (2 years 10 months)

Guided teachers, coordinated assembly sessions, and planned events.

BA

Fraud Analyst I

Bank of America

Apr 2004 - Jan 2007 (2 years 9 months)

Researched accounts for fraud, identified false transactions, and supervised floor operations.

Education

Degrees, certifications, and relevant coursework

Erica hasn't added their education

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Tech stack

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Erica Levias - Market Manager/Special Events Coordinator - Prevail Marketplace | Himalayas