I'm looking for a client-facing role where I can consult on customer needs, solve operational problems, build strong relationships, and contribute as a collaborative leader. Additionally, I am looking to grow skills and challenge myself.
Open to opportunities
Ledy Taylor
@ledytaylor
I build client relationships, solve service issues, and match hearing and business needs to products.
United StatesWhat I'm looking for
I've supported clients at W.B. Mason as a New Business Development Representative, maintaining regular email and phone communication and demonstrating how products and services meet business needs.
Previously at Costco Wholesale, I progressed from stocking and cashier work to front-end supervision and Hearing Aid Dispenser. I earned my Vermont HAD license through Costco's apprenticeship program in eight months and sold prescriptive premium hearing instruments.
I'm comfortable troubleshooting logistical and shipping issues, managing administrative duties, and working efficiently in fast-paced environments. My daily work has relied on Google, Microsoft, AS400, Otosuite, Affinity, and Noah.
I've also coordinated summer academic programming for high school students through the University of Vermont Upward Bound program, building leadership and social-skills activities with colleagues.
Experience
Work history, roles, and key accomplishments
WM
Current
New Business Development Representative
W.B. Mason
Aug 2026 - Present (1 month)
Maintained regular communication with new and existing clients to market products and services, served as a product consultant, and maintained a steady client portfolio through active listening and problem solving.
CW
Hearing Aid Dispenser
Costco Wholesale
Apr 2019 - Jul 2026 (7 years 3 months)
Stocking year one, cashier year two, front end supervisor years three and four, HAD apprentice year five, HAD year six and on
Learned to mediate, coach, or settle problems from engaging with colleagues and customers in a collaborative manner
Maintained efficiency in rapid pacing to anticipate and solve customer demands and work flow
Maintained administrative duties
Education
Degrees, certifications, and relevant coursework
Community College of Vermont
Associate of Arts, Liberal Arts
2016 - 2019
Earned an Associate's degree in Liberal Arts, with coursework in MLA/APA and pre-AI studies.
WS
Winooski High School
High School Diploma, General Studies
2012 - 2016
Activities and societies: Musician for eight years, lead percussionist
Completed high school education, with eight years of experience as a lead percussionist musician.
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Job categories
Hearing Aid DispenserBusiness Development RepresentativeSalesCustomer ServiceFront End LeadTutoringCounselorAudiology RetailHearing Aid SpecialistRetail AudiologyHearing Aid AudiologistHearing Instrument SpecialistHearing Healthcare SalesHearing Care ProfessionalAudiology Device SpecialistHearing Aid DispenserCustomer Success Representative
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