Jordan Westmoreland
@jordanwestmoreland
I fit hearing aids, conduct audiometric testing, and guide patients through ongoing hearing care.
United StatesWhat I'm looking for
At Miracle Ear in Southern Indiana, I complete audiometric testing, dispense hearing aids, and counsel patients on device use, care, and expectations. I also perform otoscopy and canal impressions, verify insurance, and coordinate follow-up care.
I'm a board-certified hearing instrument specialist who mentors incoming specialists on fittings, communication, and clinic workflows. My earlier quality auditing work strengthened my documentation, batch record review, laboratory testing, and compliance practices.
Experience
Work history, roles, and key accomplishments
Hearing Aid Dealer-Board Certified
Miracle Ear
Aug 2020 - Present (6 years 1 month)
Complete audiometric testing appointments, dispense hearing aids, and counsel patients on use and care. Mentor incoming specialists and perform otoscopy, canal impression taking, and hearing conservation education.
Quality Auditor
Particle Dynamics
Dec 2017 - Jun 2020 (2 years 6 months)
Reviewed batch records for completeness and accuracy, sampled raw materials, and tested finished products. Investigated deviations, handled customer complaints, and analyzed annual product review data.
Customer Service
AutoZone
Nov 2016 - Dec 2017 (1 year 1 month)
Managed front-counter customer service, handled cash transactions, and stocked merchandise. Performed basic vehicle testing and supported commercial accounts.
Team Lead
Archer Consultation Services
Oct 2015 - Sep 2016 (11 months)
Dispensed medications, maintained client homes, and managed paperwork. Scheduled appointments, provided transportation, and trained staff.
Mobile Specialist
Best Buy
Nov 2013 - Jan 2015 (1 year 2 months)
Managed customer accounts and provided mobile service support. Stocked merchandise, completed planograms, and stayed current on mobile technology trends.
Food Service
Columbus Regional Hospital
Nov 2011 - Sep 2013 (1 year 10 months)
Prepared meals and desserts, worked the cook line, and managed incoming calls for food orders. Coordinated delivery schedules and completed end-of-night cleanup.
Education
Degrees, certifications, and relevant coursework
Home School
High School Diploma, General Studies
Grade: 3.6
Earned a High School Diploma with a GPA of 3.6.
Butler University
Bachelor of Science, Biology
Grade: 2.86
Earned a Bachelor of Science in Biology with a minor in Classics in December 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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