
Lavine Asuntah
@lavineasuntah
Executive Virtual Assistant in freelance client work, automating admin and support workflows with Zapier and Make.com.
What I'm looking for
In my freelance work, I manage founders’ inboxes and calendars, introduce SLA-based ticket triage, and build Zapier and Make.com automations that connect forms, inboxes, and CRMs.
At G-TON Limited, I was the founder’s sole point of contact during a fundraising period, coordinating investor meetings across time zones and handling scheduling and correspondence. I also created portfolio projects in HubSpot, Asana, and Make.com to demonstrate ticket workflows, CRM data modeling, and executive support SOPs.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Freelance
Mar 2026 - Present (7 months)
Managed inboxes and calendars for founders, introduced SLA-based ticket triage, and designed AI-powered automations in Zapier and Make.com.
Customer Success & Customer Service Representative
Globewise Agency
Oct 2025 - Aug 2026 (10 months)
Served as first point of contact for students navigating study-abroad applications, guiding them through documentation and IELTS registration, and tracked engagement to flag at-risk students.
Customer Support / Administrative Assistant
G-TON Limited
Mar 2025 - Jun 2025 (3 months)
Served as first employee and sole point of contact for the founder during fundraising, coordinating schedules and travel, and maintaining CRM logs.
IT Support & Help Desk Support (Internship)
FinAccess
Aug 2024 - Jan 2025 (5 months)
Provided first-line support for hardware, software, and network issues, managed user accounts, and created troubleshooting guides.
Education
Degrees, certifications, and relevant coursework
University of Eldoret
Bachelor of Science, Computer Science
2019 - 2024
Bachelor of Science in Computer Science from the University of Eldoret, completed in December 2024.
ALX Africa
Virtual Assistant, Virtual Assistant
Completed the Virtual Assistant program at ALX Africa.
Alison
Public Relations, Public Relations
Completed a course in Public Relations through Alison.
HP LIFE
Project Management, Project Management
Completed a course in Project Management through HP LIFE.
Availability
Location
Authorized to work in
Portfolio
asuntah-lavine-022.netlify.appSalary expectations
Social media
Job categories
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