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Lav ColeLC
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Lav Cole

@lavendercole

Operations professional experienced in leading teams, executing campaigns, and driving strategy and performance.

Canada
Message

My career has consistently centered on project management, operations, and strategy, taking complex initiatives, organizing the people and processes behind them, and moving them from planning through successful execution.

I have led national teams, launched eight campaigns across multiple markets, facilitated client and stakeholder meetings, managed hiring and training, coordinated events and field operations, and developed processes that support performance and execution. My experience spans nonprofit campaigns, healthcare insurance, technology, sales, and customer experience, giving me a broad perspective on managing projects across different environments.

I have also completed Google’s Project Execution: Running the Project coursework, strengthening my formal training in stakeholder communication, project tracking, risk and issue management, quality management, continuous improvement, team dynamics, and project closeout.

I bring a combination of strategic thinking, hands on execution, stakeholder communication, team leadership, and operational management, with a focus on turning complex initiatives into organized, actionable plans and carrying them through completion. I look forward to the opportunity to join and grow with your team.

Thank you for your consideration and God bless,

-Lavender Cole



Experience

Work history, roles, and key accomplishments

GL
Current

Licensed Insurance Agent

Gaia Health Insurance LLC

Oct 2024 - Present (2 years 1 month)

Manages client outreach and insurance sales across health, vision, dental, and life products while maintaining multistate licensing. Uses CRM systems to manage prospecting activity, customer interactions, and sales follow up.

CC

National Head of Strategy and Development

Culture Canvassing

Feb 2022 - Sep 2024 (2 years 7 months)

Led national nonprofit campaign teams with responsibility for hiring, training, material sourcing, sales messaging, and day to day execution. Created and launched eight campaigns across two states, coordinating teams and operational requirements from setup through execution.

HC

Call Center Representative

Harland Clarke

Sep 2016 - Nov 2017 (1 year 2 months)

Handled approximately 100 incoming calls per day and supported customers during major bank conversions. Resolved account questions and maintained accurate customer records in secure databases.

OS

Server

One Ocean Resort Hotel & Spa

May 2016 - Sep 2016 (4 months)

Served guests at One Ocean Resort Hotel & Spa.

Education

Degrees, certifications, and relevant coursework

NS

North High School

Diploma, General Studies

Completed high school education.

GC

Google and Coursera

Project Execution: Running the Project, Project Management

Completed coursework in project execution, team dynamics, stakeholder communication, project tracking, risk and issue management, quality management, continuous improvement, and project closeout.

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