Caroline Erb

Managed store team and functions, created marketing materials, and managed scheduling platforms. Curated online presence and social media feed, assisted in product launches, and communicated with consumer and wholesale customers to resolve issues.

Ensured insurance eligibility and benefits were valid prior to appointments, billed insurance claims to various payers, and verified claims billed by others. Answered all phone calls, resolved issues in a timely manner, and managed the office schedule by correcting errors.

Organized studio art activities and aided in creating social media and marketing campaigns. Ensured celebrations at the studio were memorable and enjoyable for kids and parents, and planned and led adult workshops in various mediums.

Ensured customer satisfaction, managed cash register, to-go orders, and seating chart. Provided dishes to tables in prime condition by providing proper garnishes, and trained new staff members on restaurant procedures and customer service standards.

Organized creativity-based activities for groups of children and managed coworkers to ensure safety and enjoyment. Kept track of inventory, organized the workspace, made necessary orders, and maintained the budget assigned by directors.

Ensured customer satisfaction, managed cash register, to-go orders, and seating chart. Provided drinks and baked goods to customers in prime condition, and multitasked effectively to ensure timely customer service while preparing drinks.

Ensured customer satisfaction, managed cash register, to-go orders, and seating chart. Provided dishes to tables in prime condition by providing proper garnishes, and trained new staff members on restaurant procedures and customer service standards.

Pursued a Bachelor of English degree. Focused on developing strong analytical and communication skills through literary studies.

Grade: 3.9 GPA

Completed high school education and earned a High School Diploma. Achieved a strong academic record with a 3.9 GPA.