I am looking for an internal-facing operational role where I can focus on process optimization, quality compliance, and supporting our team behind the scenes. My goal is to step away from direct sales and channel my background in project coordination into creating a structured, predictable, and highly efficient environment for our staff.
Destiny Guthrie
@destinyguthrie
Operations & Project Coordinator | Specializing in Quality Compliance, Internal Onboarding & Workflow Optimization
What I'm looking for
I am an organized Operations and Project Management professional dedicated to keeping internal business systems running smoothly, predictably, and efficiently. I specialize in removing friction for internal teams through detail-oriented coordination, clear process documentation, and seamless employee onboarding.
After years of managing complex operational projects and cross-functional teams, I excel at behind-the-scenes execution where structure, accuracy, and calm predictability are key.
Key Operational & Leadership Milestones:
Flawless Quality Compliance: Maintained a 100% Quality Assurance (QA) compliance score over consecutive months, demonstrating elite attention to detail, strict data accuracy, and adherence to complex regulatory frameworks.
Process Optimization Mastery: Scaled account processing efficiency to earn a spot in the Top 25 company-wide for workflow execution, proving an ability to manage massive internal databases smoothly and without friction.
Team Mentorship & Culture Building: Selected as the youngest regional General Manager in Central Florida, where I focused heavily on staff development and training, resulting in a supportive work environment and high employee satisfaction scores.
End-to-End Project Execution: Coordinated multiple simultaneous corporate projects from initial procurement all the way to final commissioning, consistently hitting 100% of internal deadlines while maintaining top-tier quality control.
Strategic Communication: Acted as a trusted corporate community liaison and internal point-of-contact, successfully aligning team workflows with overarching organizational goals.
Core Strengths & Internal Experience:
Project Coordination: Successfully mapped, scheduled, and monitored back-end project phases using strict timelines and resource allocation.
Onboarding & Training: Supported the compliance and onboarding of new personnel, creating structured resource plans to set internal teams up for long-term success.
Operational Logistics: Experienced in vendor sourcing, high-volume account organization, task prioritization, and internal communication strategies.
Experience
Work history, roles, and key accomplishments
Ranked top 25 company-wide for contacted qualified conversion and consistently exceeded performance benchmarks. Achieved 40% conversion in the first month, maintained 100% QA compliance, and supported onboarding for smooth, compliant account transitions.
Project Manager
Fundraise 411
Sep 2022 - Jan 2025 (2 years 4 months)
Managed projects from procurement to commission, identifying plans and resources to meet goals and deadlines. Planned and scheduled project phases, monitored performance for improvements, and ensured delivery without sacrificing build quality or workplace safety.
General Manager
LA Fitness and Esporta
Aug 2016 - Sep 2022 (6 years 1 month)
Led all aspects of sales performance and operations for the Ocoee location, including creating and implementing sales strategies and managing marketing efforts. Supervised and trained staff, acted as a community liaison for local healthy living events, and drove year-over-year growth through strategic vision and long-range planning.
Education
Degrees, certifications, and relevant coursework
Valencia College
Associate of Arts, General Studies
2013 -
Grade: null
Activities and societies: N/A
In Progress-Associate of Arts in General Studies from Valencia College in Orlando, Florida.
Smithtown High School East
High School Diploma
Earned a High School Diploma from Smithtown High School East in Smithtown, New York in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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