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Destiny GuthrieDG
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Destiny Guthrie

@destinyguthrie

Operations & Project Coordinator | Specializing in Quality Compliance, Internal Onboarding & Workflow Optimization

United States
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What I'm looking for

I am looking for an internal-facing operational role where I can focus on process optimization, quality compliance, and supporting our team behind the scenes. My goal is to step away from direct sales and channel my background in project coordination into creating a structured, predictable, and highly efficient environment for our staff.

I am an organized Operations and Project Management professional dedicated to keeping internal business systems running smoothly, predictably, and efficiently. I specialize in removing friction for internal teams through detail-oriented coordination, clear process documentation, and seamless employee onboarding.

After years of managing complex operational projects and cross-functional teams, I excel at behind-the-scenes execution where structure, accuracy, and calm predictability are key.

Key Operational & Leadership Milestones:

  • Flawless Quality Compliance: Maintained a 100% Quality Assurance (QA) compliance score over consecutive months, demonstrating elite attention to detail, strict data accuracy, and adherence to complex regulatory frameworks.

  • Process Optimization Mastery: Scaled account processing efficiency to earn a spot in the Top 25 company-wide for workflow execution, proving an ability to manage massive internal databases smoothly and without friction.

  • Team Mentorship & Culture Building: Selected as the youngest regional General Manager in Central Florida, where I focused heavily on staff development and training, resulting in a supportive work environment and high employee satisfaction scores.

  • End-to-End Project Execution: Coordinated multiple simultaneous corporate projects from initial procurement all the way to final commissioning, consistently hitting 100% of internal deadlines while maintaining top-tier quality control.

  • Strategic Communication: Acted as a trusted corporate community liaison and internal point-of-contact, successfully aligning team workflows with overarching organizational goals.

Core Strengths & Internal Experience:

  • Project Coordination: Successfully mapped, scheduled, and monitored back-end project phases using strict timelines and resource allocation.

  • Onboarding & Training: Supported the compliance and onboarding of new personnel, creating structured resource plans to set internal teams up for long-term success.

  • Operational Logistics: Experienced in vendor sourcing, high-volume account organization, task prioritization, and internal communication strategies.

Experience

Work history, roles, and key accomplishments

National Debt Relief logoNR
Current

Account Executive

Jan 2025 - Present (1 year 6 months)

Ranked top 25 company-wide for contacted qualified conversion and consistently exceeded performance benchmarks. Achieved 40% conversion in the first month, maintained 100% QA compliance, and supported onboarding for smooth, compliant account transitions.

Fundraise 411 logoFU

Project Manager

Fundraise 411

Sep 2022 - Jan 2025 (2 years 4 months)

Managed projects from procurement to commission, identifying plans and resources to meet goals and deadlines. Planned and scheduled project phases, monitored performance for improvements, and ensured delivery without sacrificing build quality or workplace safety.

LA Fitness and Esporta logoLE

General Manager

LA Fitness and Esporta

Aug 2016 - Sep 2022 (6 years 1 month)

Led all aspects of sales performance and operations for the Ocoee location, including creating and implementing sales strategies and managing marketing efforts. Supervised and trained staff, acted as a community liaison for local healthy living events, and drove year-over-year growth through strategic vision and long-range planning.

Education

Degrees, certifications, and relevant coursework

Valencia College logoVC

Valencia College

Associate of Arts, General Studies

2013 -

Grade: null

Activities and societies: N/A

In Progress-Associate of Arts in General Studies from Valencia College in Orlando, Florida.

SE

Smithtown High School East

High School Diploma

Earned a High School Diploma from Smithtown High School East in Smithtown, New York in 2013.

Tech stack

Software and tools used professionally

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