lavanya venkatesh

I am a Senior Specialist in Operations with over 8 years of experience in Order Management, Billing, Customer Service, and Accounts Receivable. My career has been marked by a strong commitment to operational excellence and customer satisfaction, having worked with leading companies in the manufacturing, software, and hardware services sectors.

In my recent role as Team Lead at State Street Corporation, I managed the Global Billing Setup team, ensuring accuracy and transparency in all billing processes. I have a proven track record of developing teams to adopt an owner's mindset, enabling them to work independently while meeting tight deadlines. My expertise in billing systems, project management, and customer service has consistently contributed to achieving organizational goals and enhancing operational efficiency.

Throughout my career, I have demonstrated exceptional leadership skills, overseeing complex billing operations and implementing quality audits to ensure compliance and accuracy. I am passionate about driving improvements and fostering a collaborative team environment that prioritizes customer satisfaction and operational success.