Lauren Feldt

I'm a dedicated customer service professional with extensive experience in both remote and in-person roles. My journey began with a focus on delivering exceptional service, which has been a cornerstone of my career. I have honed my communication skills and attention to detail through various positions, including my recent role as a Work From Home Agent at Skybridge Americas, where I scheduled in-home nurse visits for insurance clients.

Throughout my career, I have consistently demonstrated my ability to handle customer inquiries and complaints with professionalism and efficiency. My experience as a Captioning Agent at Caption Call allowed me to ensure transcription accuracy for hard-of-hearing clients, further enhancing my commitment to providing exceptional service. I thrive in environments where I can leverage my skills to support clients and improve their experiences.