At Costar group, I drive portfolio growth and data accuracy for real estate clients. I analyze portfolios and conduct market research by calling industry contacts to validate transactions.
I build relationships with brokers, investors, and developers, providing personalized service to support client satisfaction and retention.
At Beacon Roofing Supply Inc, I managed onboarding for more than 20,000 customers and maintained the account database. I also delivered weekly customer training on online tools.
At ETS Corporation, I supported merchants by phone and email, maintained customer databases, and streamlined gift card order processing and design.
