Open to opportunities

Alyscha Johnson

@alyschajohnson

Message

I grow customer retention, adoption, and revenue through structured account relationships.

United States

Message

What I'm looking for

I'm looking to apply my customer-success, account-management, and relationship-building experience to help customers adopt solutions, resolve concerns, stay engaged, and grow over time.

I've managed customer and partner relationships across HD Supply, Century Complete, D.R. Horton, and Maronda Homes/New Home Star. At HD Supply, I managed a 275-account portfolio and ranked #1 on my team in sales dollars, attainment, part-margin dollars, and part-margin attainment.

I've guided customers through complex purchasing and closing processes, coordinated cross-functional teams, and maintained organized follow-through in Salesforce and SAP. At Century Complete, I sold 47 homes in 12 months, influencing approximately $13.4M in revenue with an 87–90% contract-to-close conversion rate.

Experience

Work history, roles, and key accomplishments

Inside Sales Representative

HD Supply

Mar 2026 - Jul 2026 (4 months)

Managed a portfolio of approximately 275 accounts, maintaining proactive communication and supporting retention and revenue growth. Guided customers through product, pricing, order, and fulfillment questions while coordinating with internal teams to resolve concerns.

Salesforce SAP Customer Relationship Management Account Management Sales

New Home Sales Consultant

D.R. Horton

Dec 2025 - Mar 2026 (3 months)

Generated and managed prospective-customer relationships through outbound prospecting, referral partnerships, consultative discovery, CRM follow-up, and coordination with lenders and internal partners.

Sales Prospecting CRM Referral Management

New Home Sales Consultant

Century Complete

Oct 2024 - Oct 2025 (1 year)

Managed a high-volume portfolio of buyer relationships, explaining process steps and coordinating buyers, agents, lenders, title, and internal teams through closing. Sold 47 homes in 12 months, influencing approximately $13.4M in revenue.

Sales Customer Relationship Management Coordination Negotiation

Sales Consultant

Maronda Homes / New Home Star

Jan 2023 - Dec 2024 (1 year 11 months)

Managed prospective-buyer and referral-partner relationships through qualification, nurture, follow-up, and closing support; coordinated with mortgage and operations teams.

Sales Customer Relationship Management Coordination

AI Training Contributor

Mercor

Sep 2026 - Present (0 months)

Developed a real estate and legal scenario for an AI training project; checked AI-generated analysis for factual consistency, analytical gaps, and alignment with source materials.

AI Training Content Review Analytical Skills