Open to opportunities

Latricia Hudson

@latriciahudson

Message

I manage healthcare office operations, HR processes, client services, and AI data quality workflows.

United States

Message

What I'm looking for

I'm seeking a role where I can improve operations, support clients and teams, use administrative and HR skills, and contribute to service-focused, innovative work.

I manage daily administration, client intake, scheduling, documentation, HR processes, and service delivery for Divine Angels Home Care in Atlanta. I support clients, families, caregivers, and healthcare professionals while maintaining confidential records under HIPAA guidelines.

My work spans office management, recruiting, onboarding, payroll support, benefits administration, budgeting, invoicing, and workflow improvements. I also bring remote customer support experience with State Farm and PayPal, resolving account and service concerns through live chat.

At Appen, I evaluated AI-generated content and search results for accuracy, relevance, and quality, completing annotation and quality assurance work remotely. I use Microsoft Office, Google Workspace, QuickBooks, ADP, HubSpot, Freshdesk, Slack, and AI productivity tools to keep operations organized.

I also coordinate community outreach with Grateful Hearts CDC and support youth and service initiatives with Spiritual Gifts & Blessings Outreach. I'm pursuing a Bachelor of Business Management and bring experience in healthcare, nonprofit operations, customer service, education, and community engagement.

Experience

Work history, roles, and key accomplishments

Current

Secretary

Current

Spiritual Gifts & Blessings Outreach

Jun 2026 - Present (2 months)

Provided administrative support for daily operations, communications, and outreach activities. Managed scheduling, documentation, correspondence, and organizational records.

Administrative Support Scheduling Documentation Correspondence Event Planning

Current

Community Outreach Coordinator

Current

Grateful Hearts CDC

Jan 2025 - Present (1 year 7 months)

Coordinated outreach programs supporting seniors, youth, families, and underserved communities. Connected individuals with community resources and wellness programs.

Community Outreach Program Coordination Volunteer Management Grant writing Research Documentation

Current

Office Administrator | Office Manager | HR Manager | Client Relations

Current

Divine Angels Home Care

Jan 2018 - Present (8 years 7 months)

Managed daily administrative operations for a home healthcare organization. Coordinated client intake, scheduling, documentation, and service delivery.

Office Administration Client intake Scheduling Documentation Recruitment Onboarding HR Processes Payroll HIPAA Customer Service Budgeting Invoicing Staff Coordination

Activity Assistant | Front Desk Receptionist

Delmar Gardens of Smyrna

Sep 2022 - Mar 2026 (3 years 6 months)

Managed front desk operations, phone communication, visitor services, and administrative support. Planned and facilitated resident activities and engagement programs.

Front Desk Operations Phone Communication Scheduling Data Entry Customer Service

AI Data Analyst / AI Quality Evaluator

Appen

Feb 2024 - Dec 2025 (1 year 10 months)

Evaluated AI-generated content and search results for accuracy, relevance, and quality. Performed data annotation and quality assurance tasks.

AI Evaluation Data Annotation Quality Assurance Remote Work Attention To Detail

Remote Live Chat Customer Support Representative

State Farm & PayPal

May 2021 - Oct 2023 (2 years 5 months)

Provided customer assistance through live chat in a remote environment. Resolved account questions, service concerns, and customer inquiries.

Live Chat Customer Service Issue Resolution Documentation Multitasking

Lead Teacher

Bright Minds Early Learning Center

Jan 2021 - Mar 2022 (1 year 2 months)

Created engaging educational activities supporting child development. Managed classroom routines and maintained a safe learning environment.

Early Childhood Education Lesson Planning Classroom Management Documentation

Assistant Teacher

Kompany Kids

Jan 2021 - Dec 2021 (11 months)

Assisted teachers with classroom activities and student supervision. Supported learning activities and classroom organization.

Student supervision

Assistant Teacher

Crimson Academy

Jan 2019 - Dec 2021 (2 years 11 months)

Supported classroom instruction and daily educational activities. Assisted with lesson preparation and classroom management.

Classroom Instruction Classroom Management

Youth Ministry & Community Service Volunteer

Spiritual Gifts & Blessings Outreach

Supported youth development through mentorship, encouragement, and community activities. Assisted with youth programs, outreach events, and service initiatives.

Mentorship Youth Development Community Outreach Event Support