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HJ
Open to opportunities

Haley Johnson

@haleyjohnson

Office Manager focused on front-office operations, billing, scheduling, and customer service across multiple locations.

United States
Message

What I'm looking for

I’m looking for a role where I can own front-office operations, scheduling, and billing accuracy while delivering excellent customer service. I do best in structured, organized teams that value reliable communication and continuous process improvement.

I’m a detail-oriented Office Manager who thrives in fast-paced, high-volume environments. I oversee front-office operations, keep billing and records accurate, and support great customer experiences—especially when managing multiple locations.

In my current role, I manage daily front-office functions across locations: answering and directing calls, handling member sign-ups, processing payments, and updating accounts. I also pay bills and manage administrative expenses, assist with opening and organizing new locations, and maintain structured filing systems and accurate records.

Before that, I supported students in an autism classroom as a Special Education Paraprofessional. I helped maintain schedules and routines, assisted teachers with daily classroom organization and documentation, and communicated professionally with staff and families—bringing patience, adaptability, and strong interpersonal skills to every day.

I’ve also built customer service strength through roles where I handled inquiries, orders, and issue resolution while maintaining accurate customer records. During my career break, I sharpened my multitasking, time-management, and administrative planning through household scheduling and budgeting—skills I bring directly into dependable office operations.

Experience

Work history, roles, and key accomplishments

LC
Current

Office Manager

Legacy MMA Club

Jul 2024 - Present (2 years)

Managed front-office operations for multiple locations, including answering phone calls and processing member sign-ups, payments, and account updates. Also handled administrative expenses, supported opening new locations, and maintained organized filing systems and records.

DC

Customer Service Representative

Dog Food Company & Pest Control Company

Handled customer inquiries, orders, and issue resolution while maintaining accurate customer records. Provided professional, friendly customer service in fast-paced environments.

Education

Degrees, certifications, and relevant coursework

HD

High School Diploma

High School Diploma

Earned a High School Diploma.

Tech stack

Software and tools used professionally

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