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Lindsay Thorpe

@lindsaythorpe

I streamline client intake, records, scheduling, and high-volume communications across administrative and healthcare-focused environments.

United States

Message

What I'm looking for

I'm seeking an administrative or client-access role where I can improve intake, records, scheduling, and communication workflows while providing accurate, empathetic support in a confidential, fast-paced environment.

I've managed client intake workflows, documentation coordination, scheduling, and high-volume communications for more than a decade while maintaining confidentiality and accurate records.

At City of Grace, I led community-program operations, streamlined administrative processes, maintained digital databases, and coordinated resources and logistics to support client access. I served as a primary communication liaison, responding to inquiries through multi-line systems with a client-first approach.

As a Household Manager and Educational Advocate, I oversee facility operations, vendor relationships, budgets, and detailed daily schedules. I also evaluate and refine AI models through prompt testing, dataset analysis, record-keeping, and workflow improvement.

Experience

Work history, roles, and key accomplishments

Current

Freelance Data Evaluator

Current

Data Annotation

Feb 2024 - Present (2 years 7 months)

Evaluate and refine artificial intelligence models by developing and testing complex prompts to ensure accuracy and safety. Utilize computer skills and rigorous record-keeping to analyze datasets and improve workflow efficiency.

Data Evaluation AI Refinement Prompt Engineering Computer Literacy Word Processing Record keeping Data Analysis Workflow Efficiency

Current

Household Manager & Educational Advocate

Current

Private Household

Jan 2011 - Present (15 years 8 months)

Managed comprehensive facility operations and vendor relations while overseeing variable annual budgets. Prepared and managed detailed daily schedules integrating appointments and administrative tasks.

Facility Operations Vendor Relations Budget Management Scheduling Administrative Tasks Logistics Operations

Community Programs Director & Operations Manager

City of Grace

Jan 2010 - Dec 2020 (10 years 11 months)

Managed administrative workflows, coordinated documentation intake, and streamlined daily operational processes. Served as a primary communication liaison and maintained digital records with strict confidentiality.