Open to opportunities

Christian Dyson

@christiandyson

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Experienced logistics and customer service professional with strong communication skills.

United States

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What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

With over 9 years of experience in customer-facing roles, I have developed a strong foundation in logistics and administrative support. My journey has taken me through various positions where I honed my skills in managing inquiries, resolving concerns, and ensuring customer satisfaction. I pride myself on being a dependable professional who thrives in high-volume environments, always aiming to enhance workplace efficiency.

Throughout my career, I have successfully operated production machinery, delivered packages with precision, and provided exceptional service in healthcare settings. My commitment to quality and attention to detail have been instrumental in my roles, whether it was maintaining production records at Cargill or coordinating patient appointments at Walter Reed Army Medical Center. I am passionate about contributing to a team that values professionalism and customer care.

Experience

Work history, roles, and key accomplishments

General Production

Cargill

Aug 2023 - Present (1 year 11 months)

Operated production machinery to process food products, ensuring compliance with safety and sanitation standards. Monitored product quality and labeling; maintained detailed production records. Assisted in slaughter and packaging operations using proper PPE and humane practices.

Quality Control Record keeping Packaging

Delivery Driver

Amazon

Jan 2023 - Present (2 years 6 months)

Delivered 100+ packages daily with high accuracy and customer satisfaction. Used Amazon delivery tools to optimize routes and track deliveries in real time. Performed vehicle inspections and handled package returns.

Real Time Tracking Vehicle Inspection Customer Satisfaction Logistics

Warehouse Associate

Nordstrom Distribution Center

Jan 2023 - Present (2 years 6 months)

Received, scanned, and stocked high-end merchandise using RF scanners. Picked and packed customer orders and maintained inventory records. Performed quality control checks and supported seasonal sales volume.

Inventory Management Order picking Quality Control Stocking Merchandise Handling Data Entry

Delivery & Install Technician

DFL Home Delivery

Feb 2022 - Present (3 years 5 months)

Delivered and installed appliances including refrigerators and washers. Managed delivery routes and performed basic electrical and plumbing setup. Ensured safe handling and inspected appliances for damage.

Delivery Management Plumbing Setup Safe Handling Route Planning Customer Service

Patient Service Representative

Walter Reed Army Medical Center

Jan 2020 - Present (5 years 6 months)

Scheduled appointments and processed referrals for military patients. Verified TRICARE insurance, managed EHR, and supported HIPAA compliance. Handled 50+ daily calls and coordinated between staff and patients.

Appointment Management Referrals TRICARE Verification EHR HIPAA)Administrative Support

Administrative Assistant

Beltway Automotive

Jun 2016 - Present (9 years 1 month)

Scheduled maintenance and sales consultations; updated customer databases. Prepared documents and coordinated parts orders and inventory records. Assisted with event planning and vehicle check-in.

Scheduling document preparation Inventory Event Planning Administrative Support Data Entry

Education

Degrees, certifications, and relevant coursework

North Point High School

Diploma

Completed high school education, earning a diploma in 2019. Developed foundational knowledge and skills across various subjects.

Devry University

Coursework, Information Technology

Undertook coursework in Information Technology, gaining knowledge in various IT concepts and applications. Focused on developing technical skills relevant to the IT field.