Open to opportunities

Romal Green

@romalgreen

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Dedicated customer service professional with 16 years of experience

United States

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What I'm looking for

Seeking a remote role that leverages my customer service and technical skills to deliver exceptional service and drive business growth.

As a seasoned customer service professional with 16 years of experience, I have honed my skills in equipment operation, quality inspection, and maintenance. My expertise spans diverse industries, including healthcare and automotive, where I have consistently demonstrated my ability to manage on-site repairs and maintain high standards of service.

Throughout my career, I have worked with various organizations, including Rotech Healthcare, Brunswick Cellulose, and International Auto Processing, where I have developed a strong understanding of customer needs and preferences. My proficiency in maintenance, diagnostics, and problem-solving has enabled me to provide exceptional service to clients.

I am a skilled operator of heavy machinery, including forklifts and cranes, and have a strong background in quality control and inspection. My experience in customer-facing roles has taught me the importance of effective communication, empathy, and adaptability.

Experience

Work history, roles, and key accomplishments

Current

Patient Service Technician

Current

Rotech Healthcare Inc.

Jun 2022 - Present (3 years)

Conducted routine preventive maintenance on oxygen concentrators, installed and configured portable oxygen equipment, and supplied and adjusted wheelchairs and hospital beds according to physician specifications.

Spare Hand/Machine Operator

Brunswick Cellulose

Feb 2022 - Jun 2022 (4 months)

Assisted machine operators, operated forklift, and maintained cleanliness and organization around critical machinery.

Building Material Associate

LOWES

Dec 2021 - Feb 2022 (2 months)

Maintained organization and inventory levels, assisted customers with loading materials, and conducted daily quality checks.

Inventory Quality

Online Dispenser

WALMART

Oct 2021 - Dec 2021 (2 months)

Accurately processed and prepared online orders, organized and maintained orders, and conducted thorough inspections.

Quality Inspector

SERVICES BT

Aug 2021 - Oct 2021 (2 months)

Conducted thorough inspections of electronic devices, identified and documented damage or defects, and developed and maintained detailed inventory spreadsheets.

Inventory