RGRomal Green
@romalgreen
Dedicated customer service professional with 16 years of experience
United StatesWhat I'm looking for
As a seasoned customer service professional with 16 years of experience, I have honed my skills in equipment operation, quality inspection, and maintenance. My expertise spans diverse industries, including healthcare and automotive, where I have consistently demonstrated my ability to manage on-site repairs and maintain high standards of service.
Throughout my career, I have worked with various organizations, including Rotech Healthcare, Brunswick Cellulose, and International Auto Processing, where I have developed a strong understanding of customer needs and preferences. My proficiency in maintenance, diagnostics, and problem-solving has enabled me to provide exceptional service to clients.
I am a skilled operator of heavy machinery, including forklifts and cranes, and have a strong background in quality control and inspection. My experience in customer-facing roles has taught me the importance of effective communication, empathy, and adaptability.
Experience
Work history, roles, and key accomplishments
Patient Service Technician
Rotech Healthcare Inc.
Jun 2022 - Present (3 years)
Conducted routine preventive maintenance on oxygen concentrators, installed and configured portable oxygen equipment, and supplied and adjusted wheelchairs and hospital beds according to physician specifications.
Spare Hand/Machine Operator
Brunswick Cellulose
Feb 2022 - Jun 2022 (4 months)
Assisted machine operators, operated forklift, and maintained cleanliness and organization around critical machinery.
Online Dispenser
WALMART
Oct 2021 - Dec 2021 (2 months)
Accurately processed and prepared online orders, organized and maintained orders, and conducted thorough inspections.
Quality Inspector
SERVICES BT
Aug 2021 - Oct 2021 (2 months)
Conducted thorough inspections of electronic devices, identified and documented damage or defects, and developed and maintained detailed inventory spreadsheets.
Campaign Technician
INTERNATIONAL AUTO PROCESSING
Oct 2018 - Aug 2021 (2 years 10 months)
Conducted comprehensive field service and customer support, performed onsite maintenance and repairs, and delivered tailored solutions.
Accessory Installer
APSL MERCEDES
Apr 2018 - Oct 2018 (6 months)
Performed disassembly and reassembly of vehicle trim and panel accessories, installed illuminated door and side panel lights.
Machine Operator
GEORGIA PACIFIC BRUNSWICK
Apr 2013 - Apr 2018 (4 years 11 months)
Managed heavy machinery, provided operational support, and conducted routine maintenance and equipment changeovers.
Quality Inspector
INTERNATIONAL AUTO PROCESSING, KIA MOTORS
Oct 2012 - Apr 2013 (6 months)
Conducted thorough inspections of vehicle exteriors and interiors, documented and reported damage or defects.
Production Lead
PASHA AUTOMOTIVE
May 2008 - Oct 2012 (4 years 5 months)
Managed daily scheduling, oversaw quality control inspections, and directed a team of employees.
Education
Degrees, certifications, and relevant coursework
Romal hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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