Looking for a job

Lena Kendi

@lenakendi

Message

Resourceful personal assistant with strong organizational skills.

Kenya

Message

What I'm looking for

I am looking for a role that values organization and offers growth opportunities.

I am a resourceful personal assistant with four years of experience in providing comprehensive office assistance and organizational support. My journey has been marked by a commitment to enhancing executive productivity and ensuring seamless operations. Currently, I am freelancing in Los Angeles, where I manage a busy executive's personal and professional life, including scheduling meetings, managing correspondence, and coordinating travel arrangements.

Previously, I worked as a Direct Support Professional in Nairobi, where I significantly improved patient satisfaction and revenue growth through effective communication and community engagement. My ability to initiate successful marketing strategies and social media campaigns has consistently resulted in increased customer retention and engagement. I pride myself on my attention to detail and my ability to maintain a professional presence in all interactions.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant

Current

Freelancing

Aug 2024 - Present (1 year)

Provided administrative assistance to a busy executive, including managing personal phone correspondence, scheduling meetings and ensuring optimal calendar management. Ensured all correspondence was submitted in a timely manner, thoroughly and accurately, and generating timely responses to all client inquiries.

Calendar Management Travel Coordination Social Media Management Public Relations Marketing Strategy

Direct Support Professional

Greenwood Village South

Apr 2022 - Present (3 years 4 months)

Observed and modeled patient care for individuals with severe disabilities, improving patient satisfaction by 15% and contributing to revenue growth. Researched and implemented effective communication strategies for an autistic child, leading to significant revenue growth.

Patient Care Communication Community Engagement Customer Retention

Cashier/Customer Service

Kempinski

Aug 2021 - Present (4 years)

Trained 3 new cashiers in customer service, conflict resolution, and data entry, achieving a 30% increase in sales per cashier. Streamlined data entry processes, increasing accuracy by 25% and monthly payments from customers by 20%.

Customer Service Data Entry Conflict Resolution Sales Training Process Improvement

Social Media Manager

Unknown

Managed social media accounts, creating and scheduling content to increase online presence. Engaged with followers and monitored trends to optimize campaign performance.

Social Media Management Content Creation Digital Marketing Community Engagement Trend Analysis

Education

Degrees, certifications, and relevant coursework

Elite group of schools

High School Diploma, General Studies

2017 -

Completed high school education at Elite group of schools. Focused on a comprehensive curriculum to prepare for further studies and career development.