Open to opportunities

Lena Kendi

@lenakendi

Detail-oriented personal assistant with a proven track record of streamlining operations and supporting high-level executives.

Kenya

Message

What I'm looking for

Seeking a dynamic role where strong organizational skills are valued and professional growth is encouraged.

Experienced personal assistant with 4+ years of supporting executives through expert calendar management, travel coordination, and professional communication. Based in Kenya, I bring strong VA skills in inbox management, CRM updates, data entry, online research, and document preparation delivering seamless support with precision and discretion.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Unknown

Jan 2025 - Present (10 months)

Currently managing social media strategy by creating and scheduling content to boost brand visibility. I engage with followers and monitor trends to drive interaction and continuously optimize campaign performance—resulting in a 40% increase in reach and a 25% improvement in engagement.

Social Media Management Content Creation Digital Marketing Community Engagement Trend Analysis

Current

Personal Assistant

Current

Freelancing

Aug 2024 - Present (1 year 3 months)

Supported a high-level executive by managing daily communications, optimizing calendar scheduling, and ensuring timely, accurate responses to all client inquiries—keeping operations smooth and stress-free.

Calendar Management Travel Coordination Social Media Management Public Relations Marketing Strategy

Cashier/Customer Service

Kempinski

Aug 2021 - Oct 2022 (1 year 2 months)

Led training for three new cashiers in customer service, conflict resolution, and data entry—boosting individual sales by 30%. Improved data entry workflows, resulting in 25% higher accuracy and a 20% increase in monthly customer payments.

Customer Service Data Entry Conflict Resolution Sales Training Process Improvement

Education

Degrees, certifications, and relevant coursework

Elite group of schools

High School Diploma, General Studies

2017 -

Completed high school education at Elite group of schools. Focused on a comprehensive curriculum to prepare for further studies and career development.