Open to opportunities

Keyana Whitley

@keyanawhitley

Message

Administrative and customer support professional with 10+ years delivering efficient virtual assistance and operations.

United States

Message

What I'm looking for

I’m looking for remote opportunities where I can support clients and teams with calendar management, scheduling, email handling, accurate records, and customer-focused problem resolution in a fast-paced, organized environment.

I’m a results-driven administrative and customer support professional with 10+ years of experience in client relations, scheduling, team coordination, data entry, records management, and daily operations. I’m known for strong communication, organization, multitasking, and problem-solving in fast-paced environments.

From managing high-volume daily operations as a Head Bartender to handling guest services and scheduling requests at a Marriott front desk, I deliver exceptional support while maintaining accurate records and meeting deadlines. I’m also pursuing Google Foundations of Cybersecurity, and I’m seeking remote Virtual Assistant, Administrative Assistant, Customer Support, or Operations Support opportunities where I can bring reliable, customer-focused coordination.

Experience

Work history, roles, and key accomplishments

Head Bartender

Charlotte Beer Garden

Feb 2020 - May 2026 (6 years 3 months)

Managed daily operations in a high-volume hospitality environment, including employee scheduling, shift coverage, and operational planning. Maintained records for inventory and sales, handled customer inquiries, and trained new team members on procedures and service standards.

And Operations Planning Reservations Customer Service Records Management Data Entry Inventory Management Team Coordination Time Management

Front Desk / Guest Services Associate

Fairfield Inn & Suites by Marriott

Oct 2014 - Mar 2015 (5 months)

Handled guest check-ins and managed reservations and scheduling requests while providing day-to-day front desk administrative support. Resolved guest concerns and maintained accurate records for daily operations.

Customer Service Reservations Appointment Scheduling Scheduling Records Management Data Entry Written Communication Time Management